About the Opportunity
Our client, a managed service provider, is looking for an experienced Bookkeeper / Accountant to lead day-to-day financial operations. This role blends traditional accounting and bookkeeping with client billing, collections, and account management specific to a service based environment.
The ideal candidate is comfortable with recurring revenue, vendor invoicing, service contracts, and project-based billing. Experience with QuickBooks is critical. This is a hands-on role for someone who takes pride in accurate records and clear, professional communication with clients, vendors, and internal teams. What You'll DoBookkeeping & Accounting
Maintain accurate, up-to-date financial records, including accounts payable and accounts receivable
Enter, categorize, and reconcile transactions, including monthly bank and credit-card reconciliations
Prepare monthly financial reports (P&L, balance sheet, cash flow, AR aging) and support month-end/year-end close
Maintain the general ledger and supporting documentation, and coordinate with the outside CPA on tax and reporting matters
Support budgeting, forecasting, cash-flow management, payroll processing, and expense reimbursement
Billing & Contract Administration
Generate and review recurring monthly managed-service invoices, verifying accurate billing of contracts, devices, users, and licenses
Reconcile contracts against vendor invoices and actual service quantities
Process billing changes tied to staffing, device, licensing, or service-level updates, plus project, hardware, labor, and travel charges
Track project payments and deposits, monitor vendor price changes, and maintain contract and renewal documentation
Flag missed billing, discrepancies, or margin issues, and support management on client profitability reviews
Accounts Receivable & Collections
Monitor AR aging and follow up professionally with clients on overdue balances
Process ACH, credit card, check, and electronic payments, and maintain accurate records in ConnectBooster and Autotask
Investigate unapplied payments, credits, and billing disputes; escalate delinquent accounts as needed
Client Account Management
Act as a primary billing and administrative point of contact for assigned clients
Field client questions on invoices, contracts, services, and account balances
Coordinate across service, sales, and project teams to resolve account issues, and support client onboarding/offboarding
What You Bring
3+ years of bookkeeping, accounting, billing, or financial administration experience
Experience using QuickBooks
Experience working for an MSP, services provider, or similar technical service organization
Working knowledge of AP, AR, general ledger accounting, bank reconciliation, and financial reporting
Experience with recurring contracts, subscriptions, licensing, or service-based billing
Strong invoicing, collections, and account reconciliation skills
Sharp attention to detail with the ability to spot billing or accounting discrepancies
Excellent written and verbal communication, including with clients on sensitive billing matters
What Is Offered
Competitive salary based on experience and qualifications
Collaborative, supported work environment
Expansive benefits package
INDA
Numbers & Facts
Location
East Hartford, CT
Skills
Accountingunmatched
Accounts Payableunmatched
Accounts Receivableunmatched
Administrative Skillsunmatched
Balance Sheetunmatched
Billingunmatched
Billing Recordsunmatched
Bookkeepingunmatched
Budgetingunmatched
Cash Flowunmatched
Cash Managementunmatched
Certified Public Accountant (CPA)unmatched
Communication Skillsunmatched
Contract Approvalunmatched
Contract Managementunmatched
Credit Cardsunmatched
Credit Processingunmatched
Credit and Collectionsunmatched
Customer Escalationsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Financial Administrationunmatched
Financial Operationsunmatched
Financial Reportingunmatched
Forecastingunmatched
General Ledger Accountingunmatched
Intuit Quickbooksunmatched
Licensingunmatched
Onboardingunmatched
Past Due Accountsunmatched
Payroll Administrationunmatched
Presentation/Verbal Skillsunmatched
Profit & Lossunmatched
Profit & Loss Managementunmatched
Project Trackingunmatched
Reconciliationunmatched
Record Keepingunmatched
Reimbursementunmatched
Resolve Customer Issuesunmatched
Salesunmatched
Sales Managementunmatched
Tax Reportingunmatched
Team Playerunmatched
Writing Skillsunmatched
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