Full-Service Hotel General Manager

General Manager
Marriott Tribute Collection Hotel – Lake Placid, NY

Position Overview:
We are seeking an experienced and dynamic General Manager to lead our exceptional team at a Marriott Tribute Collection hotel in Lake Placid, NY. This unique property combines boutique charm with modern elegance, catering to guests seeking a distinct and memorable stay. The ideal candidate will possess strong leadership skills, a proven track record in hotel management, and an exceptional background in Food & Beverage (F&B) operations, as F&B is a key component of our guest experience.

Key Responsibilities:

• Strategic Leadership:

  • Oversee all aspects of hotel operations, including Rooms, F&B, Sales, Marketing, and Finance, to ensure profitability and operational excellence.

  • Develop and implement strategic business plans aligned with Marriott Tribute Collection standards and the hotel’s unique positioning.

• Food & Beverage Excellence:

  • Lead and innovate the F&B operations, including restaurants, bars, banquets, and room service, ensuring high-quality offerings and seamless guest experiences.

  • Collaborate with the Executive Chef and F&B team to craft creative menus, drive revenue, and maintain cost controls.

  • Cultivate a culture of service excellence and unique dining experiences that align with the Tribute Collection brand.

• Guest Experience:

  • Foster a guest-centric culture by ensuring every guest interaction reflects the hotel’s commitment to personalized service and unique experiences.

  • Regularly engage with guests to gather feedback and continuously improve operations.

• Team Development:

  • Build, mentor, and retain a high-performing team across all departments.

  • Promote a culture of collaboration, empowerment, and growth within the organization.

• Financial Performance:

  • Achieve or exceed financial targets, including GOP, RevPAR, and F&B profitability.

  • Develop and manage the hotel’s budget, ensuring effective cost control and maximized revenues.

• Community Engagement:

  • Represent the hotel in the Lake Placid community, cultivating relationships with local businesses, vendors, and stakeholders.

  • Collaborate with the marketing team to highlight the property’s local connections and unique offerings.

Qualifications:

• Minimum of 5+ years of experience in hotel management roles, with a strong emphasis on Food & Beverage operations.

• Proven ability to lead and manage upscale or boutique hotel properties.

• Demonstrated success in creating memorable F&B experiences and driving F&B profitability.

• Strong financial acumen, including budgeting, forecasting, and P&L management.

• Exceptional leadership, communication, and problem-solving skills.

• Knowledge of Marriott brand standards and systems is a plus.

• Ability to thrive in a fast-paced, guest-focused environment.

What We Offer:

• Competitive salary and performance-based incentives.

• Comprehensive benefits package, including health, dental, and vision insurance.

• Opportunities for growth within the Marriott Tribute Collection and beyond.

• The chance to lead a one-of-a-kind property in a stunning destination like Lake Placid.

About Us:

Our Marriott Tribute Collection hotel in Lake Placid offers guests an authentic boutique experience with a strong sense of place, blending the area’s rich history and charm with modern comforts. With a focus on personalized service and outstanding culinary experiences, we strive to create unforgettable moments for every guest.

If you are a passionate, results-driven hospitality professional with a flair for Food & Beverage and a commitment to excellence, we invite you to apply. Join us in shaping the future of hospitality in Lake Placid.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

This company is an equal opportunity employer and performs background checks, reference checks, pre-employment drug screening, MVR (driving record) checks, and Credit Checks (if applicable) and participates in E-Verify.