Full Stack Developer with IVR/Contact Center solutions experience - W2 Role

Saransh Inc

Allentown, PA

JOB DETAILS
SKILLS
ADO.NET Entity Framework, Agile Programming Methodologies, Application Programming Interface (API), Call Centers, Capacity and Performance Management, Continuous Deployment/Delivery, Continuous Integration, Cost Control, Database Technology, Debugging Tools, DevOps, Establish Priorities, Extreme Programming, Git, Identify Issues, JavaScript, Mail Services, Microsoft C# (C Sharp), Microsoft Windows Azure, Oracle Database, Performance Analysis, Production Systems, Query Optimization, REST (Representational State Transfer), React.js, SQL (Structured Query Language), Secure Coding, Short Messaging Service (SMS), Software Administration, Source Code/Configuration Management (SCM), Technical/Engineering Design, Test Driven Development (TDD), User Interface/Experience (UI/UX), Voice Chat, Voice Response Systems, Web Services
LOCATION
Allentown, PA
POSTED
9 days ago
Job Title: Full Stack Developer with IVR/Contact Center solutions experience
Location: Allentown, PA or Louisville, KY (Onsite from Day 1)
Job Type: Contract
**Exposure to IVR/Contact Center solutions now required**

Skill Metrix:
Name
Required
C#
Yes
Restful APIs
Yes
Twilio
Yes
Azure
Yes
Web API
Yes
Agile Fundamentals
Yes
IVR
Yes
Angular
Yes
Oracle
Yes
SQL
Yes
Twilio Flex
Yes
React
Yes
Job Overview:
  • We are seeking a highly experienced Full Stack Developer to join a fast paced, agile team supporting software modernization initiatives.
  • The ideal candidate is a hands on engineer with strong backend expertise, solid frontend experience, and the ability to work independently while collaborating across multiple teams.
Required Experience & Skills:
Core Experience
  • 8 12 years of hands on Full Stack development experience
  • Strong backend development expertise in:
  • C#
  • Entity Framework
  • SQL
  • Web API / RESTful services
Mandatory:
Experience with IVR / Contact Center solutions such as Twilio or Twilio Flex, including API integrations for Voice, Chat, and SMS channels
Experience working with:
  • Web services and 3rd party API integrations
  • API testing/debugging tools (Postman, SoapUI, Fiddler)
  • Git or similar version control tools
  • Azure DevOps in production environments
  • Solid understanding of design principles and secure coding practices
  • Frontend & Secondary Skills
  • Experience with modern frontend frameworks:
  • Angular (9+)
  • React
  • Ember.js
  • Oracle Database experience
  • Knowledge of SQL tuning, indexing, and query cost optimization
Responsibilities:
  • Develop and maintain Full Stack solutions across UI, APIs, and databases
  • Design reusable components, APIs, UI elements, and mock stubs for MVP delivery
  • Support backlog creation, story mapping, and prioritization
  • Participate in technical design and solutioning discussions
  • Work within Agile / XP frameworks, including paired programming and TDD
  • Build and maintain CI/CD pipelines using Azure DevOps
  • Perform performance analysis, capacity management, and system troubleshooting
Technology Summary:
  • Backend: C#, Entity Framework
  • APIs: Web API, RESTful services
  • Frontend: Angular, React, Ember.js
  • DevOps: Azure DevOps, CI/CD
  • Databases: SQL, Oracle
  • Practices: Agile, XP, TDD, Pair Programming
  • Contact Center (Mandatory): Twilio / Twilio Flex (Voice, Chat, SMS integrations)
Years of Experience: 14.00 Years of Experience

About the Company

S

Saransh Inc