Full Time Concierge - Alamo Heights

Full Time Concierge - Alamo Heights

San Antonio, TX

Franklin Park Alamo Heights is seeking someone bright and personable to staff the front desk. Monday - Friday 12pm-8pm in Assisted Living Community, pay would be DOE. Franklin Park Alamo Heights, an upscale retirement community, is seeking a part-time concierge. As the person who is often the first contact for our residents, the concierge must provide exemplary customer service both in…","html_description":"

Franklin Park Alamo Heights is seeking someone bright and personable to staff the front desk.

Monday - Friday 12pm-8pm in Assisted Living Community, pay would be DOE.

Franklin Park Alamo Heights, an upscale retirement community, is seeking a part-time concierge. As the person who is often the first contact for our residents, the concierge must provide exemplary customer service both in person and by telephone. The concierge also provides administrative support and services to other departments.

THINGS YOU WILL LOVE ABOUT THIS JOB:

• Variety of duties.
• Beautiful working environment.
• Making a difference in people's lives.
• The chance to learn something new every day.

KEY DUTIES INCLUDE:

• Answer phone in a prompt and professional manner. Forward calls, provide requested information and/or take messages as needed. Expedite sales/marketing calls.
• Assist with outgoing and incoming mail and deliveries, including sorting and routing.
• Assist with urgent staffing needs -- may help calling part-time and PRN staff to cover vacant shifts.
• Obtain information for residents, assist them to register for activities or services, and ensure that they sign out and back in during absences.
• Support marketing department by providing approved information to callers, assisting with move-ins, entering data into electronic database, etc.
• Communicate service requests to maintenance department.
• Ensure that reception areas are kept tidy.
• Create forms, run reports, do internet research, and complete other clerical duties.
• Monitor and respond to the emergency response system.
• Maintain thorough familiarity with emergency response procedures. Serve as communication liaison, phone 911 as needed; help direct and protect residents, up to and including evacuation.
• Handle security issues that arise.
• Remain courteous, professional and helpful during situations where residents or others may be upset or dissatisfied. Resolve problem when possible, call on management to respond, and/or document incident/concern and report to administration.

REQUIRED QUALIFICATIONS:

• Computer savvy.
• Personable and resourceful: sincere interest in working directly with elders.
• Ability to problem-solve, and to help resolve questions and concerns.
• Punctual and dependable.

Franklin Park Alamo Heights is location at 230 W Sunset Rd, San Antonio, TX 78209.

Franklin Park is dedicated to providing residential communities where seniors and their families feel right at home immediately upon entering our doors. We're inspired by excellence and committed to "dedication in every detail."

","url":"/job/1020999/full-time-concierge-alamo-heights","joblink_url":"https://franklin-companies.hiringthing.com/job/1020999/full-time-concierge-alamo-heights","posted_at":"2026-05-05T07:29:58-05:00","location":"San Antonio, TX","location_info":{"country":"US","address":"230 W. Sunset Rd","city":"San Antonio","state":"TX","zipcode":"78209"},"job_code":"Franklin Park","category":null,"enable_application_address_completion?":false,"allow_job_board_applications":false,"collect_linkedin_profile?":true,"is_address_enabled?":true,"is_address_required?":true,"show_contact_preference?":true,"resume_upload_enabled?":true,"resume_upload_required?":false,"coverletter_upload_enabled?":true,"coverletter_upload_required?":false,"other_upload_enabled?":true,"referral_required?":true,"referral_options":["Indeed","Craigslist","Monster.com","Jobdango","TalentZoo","CareerBuilder","Friend/Colleague","Recruiter","Employment Department"],"disclosure_agreement":null,"captcha_enabled?":false,"remote":null,"max_salary":{},"min_salary":{},"pay_frequency":"hourly","show_remote_in_location":false,"hidden?":false,"questions":[{"table":{"id":9135392,"option_type":"yes-no","question":"Are you legally authorized to work in the United States?","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":9135393,"option_type":"single-choice","question":"Please indicate the highest level of education completed:","required?":true,"flags":null,"options":["GED","High School Diploma","some college classes","Associates degree","Bachelors degree or higher"]}},{"table":{"id":9135394,"option_type":"multiple-choice","question":"How much front desk (or related) experience do you have?","required?":true,"flags":null,"options":["a few months","approximately 1 year","approximately 2 years","3 - 4 years","5 - 6 years","7+ years"]}},{"table":{"id":9135395,"option_type":"multiple-choice","question":"How much experience do you have working in Microsoft Word?","required?":true,"flags":null,"options":["None","None, but I have completed formal training","A few months","1-2 years","3-4 years","5+ years"]}},{"table":{"id":9135396,"option_type":"multiple-choice","question":"How many years of experience do you have using Microsoft Excel?","required?":true,"flags":null,"options":["None","None, but I have completed formal training","A few months","1-2 years","3-4 years","5+ years"]}},{"table":{"id":9135397,"option_type":"yes-no","question":"Have you ever worked in retirement housing and/or elder care services?","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":9135398,"option_type":"yes-no","question":"Do you have experience helping set up staff schedules and/or calling staff to fill vacant shifts?","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":9135399,"option_type":"yes-no","question":"Staff normally work the holidays that fall on their regularly-scheduled days, but can request paid time off for some holidays during the year. Are you able to work most holidays?","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":9135400,"option_type":"essay","question":"Please provide and example of an urgent situation at work that you had to manage, or a workplace problem you had to resolve, and how you handled it","required?":true,"flags":null,"options":[]}},{"table":{"id":9135401,"option_type":"essay","question":"Please describe any specialized training, and/or skills that would assist us in evaluating your application:","required?":true,"flags":null,"options":[]}},{"table":{"id":9135402,"option_type":"yes-no","question":"Have you been convicted, or pled guilty or no contest to, a felony offense? (For purpose of employment with SWBC Professional Employer Services and the above named Client Company, "convictions" include sentenced to confinement, paid fine, time served, placed on probation (including deferred adjudication) and court‐ordered restitution.)","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":9135403,"option_type":"employmentq","question":"Please provide at least 2 years of employment history, beginning with your present or most recent employer.","required?":true,"flags":"{\"emphist_contact\":\"true\",\"emphist_wages\":\"true\",\"emphist_supervisor\":\"true\"}","options":[]}},{"table":{"id":9135404,"option_type":"essay","question":"If you answered yes to the question above, please describe conditions:","required?":true,"flags":null,"options":[]}},{"table":{"id":9135405,"option_type":"subheadq","question":"SWBC Professional Employer Services ("SWBC PEO") and the Client Company are equal opportunity employers and do not discriminate in recruitment, hiring, training, promotion, or other employment policies on the basis of age, race, sex, color, religion, national origin, disability, veteran status or any other basis that is prohibited by federal, state or local law.

I certify the answers given herein are true and complete to the best of my knowledge. I also authorize investigation of all statements contained in this application for employment as may be necessary in arriving at an employment decision.

I agree to immediately notify SWBC PEO and the above named Client Company if I am convicted of, receive deferred adjudication in, or otherwise plead guilty or no contest to a felony, or any crime involving dishonesty or a breach of trust, while my application is pending or during my period of employment, if hired.

In the event of employment, I understand that false or misleading information given in my application or interview(s) may result in discharge regardless of time of discovery. I also understand that I am required to abide by all rules and regulations of SWBC PEO and the Client Company.","required?":false,"flags":null,"options":[]}},{"table":{"id":9135406,"option_type":"textq","question":"By typing my name below I certify that I have read, fully understand and accept all terms of the foregoing Applicant Statement.","required?":true,"flags":null,"options":[]}},{"table":{"id":9135407,"option_type":"dateq","question":"Date for signature:","required?":true,"flags":null,"options":[]}}]}},"labelTranslations":{"back_to_jobs":"Back to Jobs","apply_for_this_position":"Apply for this Position","back_to_wl_jobs":"All Jobs at HiringThing"},"lang":"en","recaptchaSiteKey":"6Le5hLsSAAAAAE43yKMBj3XR8Ox2GNeDD4VYZx_5","showGDPRDisclosure":null,"showNotify":true,"showReferral":true,"source":null,"widgetMode":null,"showBackButtons":true}">

Franklin Park Alamo Heights is seeking someone bright and personable to staff the front desk.

Monday - Friday 12pm-8pm in Assisted Living Community, pay would be DOE.

Franklin Park Alamo Heights, an upscale retirement community, is seeking a part-time concierge. As the person who is often the first contact for our residents, the concierge must provide exemplary customer service both in person and by telephone. The concierge also provides administrative support and services to other departments.

THINGS YOU WILL LOVE ABOUT THIS JOB:

• Variety of duties.
• Beautiful working environment.
• Making a difference in people's lives.
• The chance to learn something new every day.

KEY DUTIES INCLUDE:

• Answer phone in a prompt and professional manner. Forward calls, provide requested information and/or take messages as needed. Expedite sales/marketing calls.
• Assist with outgoing and incoming mail and deliveries, including sorting and routing.
• Assist with urgent staffing needs -- may help calling part-time and PRN staff to cover vacant shifts.
• Obtain information for residents, assist them to register for activities or services, and ensure that they sign out and back in during absences.
• Support marketing department by providing approved information to callers, assisting with move-ins, entering data into electronic database, etc.
• Communicate service requests to maintenance department.
• Ensure that reception areas are kept tidy.
• Create forms, run reports, do internet research, and complete other clerical duties.
• Monitor and respond to the emergency response system.
• Maintain thorough familiarity with emergency response procedures. Serve as communication liaison, phone 911 as needed; help direct and protect residents, up to and including evacuation.
• Handle security issues that arise.
• Remain courteous, professional and helpful during situations where residents or others may be upset or dissatisfied. Resolve problem when possible, call on management to respond, and/or document incident/concern and report to administration.

REQUIRED QUALIFICATIONS:

• Computer savvy.
• Personable and resourceful: sincere interest in working directly with elders.
• Ability to problem-solve, and to help resolve questions and concerns.
• Punctual and dependable.

Franklin Park Alamo Heights is location at 230 W Sunset Rd, San Antonio, TX 78209.

Franklin Park is dedicated to providing residential communities where seniors and their families feel right at home immediately upon entering our doors. We're inspired by excellence and committed to "dedication in every detail."

JOB CODE: Franklin Park

Franklin Park Alamo Heights is seeking someone bright and personable to staff the front desk. Monday - Friday 12pm-8pm in Assisted Living Community, pay would be DOE. Franklin Park Alamo Heights, an upscale retirement community, is seeking a part-time concierge. As the person who is often the first contact for our residents, the concierge must provide exemplary customer service both in…","html_description":"

Franklin Park Alamo Heights is seeking someone bright and personable to staff the front desk.

Monday - Friday 12pm-8pm in Assisted Living Community, pay would be DOE.

Franklin Park Alamo Heights, an upscale retirement community, is seeking a part-time concierge. As the person who is often the first contact for our residents, the concierge must provide exemplary customer service both in person and by telephone. The concierge also provides administrative support and services to other departments.

THINGS YOU WILL LOVE ABOUT THIS JOB:

• Variety of duties.
• Beautiful working environment.
• Making a difference in people's lives.
• The chance to learn something new every day.

KEY DUTIES INCLUDE:

• Answer phone in a prompt and professional manner. Forward calls, provide requested information and/or take messages as needed. Expedite sales/marketing calls.
• Assist with outgoing and incoming mail and deliveries, including sorting and routing.
• Assist with urgent staffing needs -- may help calling part-time and PRN staff to cover vacant shifts.
• Obtain information for residents, assist them to register for activities or services, and ensure that they sign out and back in during absences.
• Support marketing department by providing approved information to callers, assisting with move-ins, entering data into electronic database, etc.
• Communicate service requests to maintenance department.
• Ensure that reception areas are kept tidy.
• Create forms, run reports, do internet research, and complete other clerical duties.
• Monitor and respond to the emergency response system.
• Maintain thorough familiarity with emergency response procedures. Serve as communication liaison, phone 911 as needed; help direct and protect residents, up to and including evacuation.
• Handle security issues that arise.
• Remain courteous, professional and helpful during situations where residents or others may be upset or dissatisfied. Resolve problem when possible, call on management to respond, and/or document incident/concern and report to administration.

REQUIRED QUALIFICATIONS:

• Computer savvy.
• Personable and resourceful: sincere interest in working directly with elders.
• Ability to problem-solve, and to help resolve questions and concerns.
• Punctual and dependable.

Franklin Park Alamo Heights is location at 230 W Sunset Rd, San Antonio, TX 78209.

Franklin Park is dedicated to providing residential communities where seniors and their families feel right at home immediately upon entering our doors. We're inspired by excellence and committed to "dedication in every detail."

","url":"/job/1020999/full-time-concierge-alamo-heights","joblink_url":"https://franklin-companies.hiringthing.com/job/1020999/full-time-concierge-alamo-heights","posted_at":"2026-05-05T07:29:58-05:00","location":"San Antonio, TX","location_info":{"country":"US","address":"230 W. Sunset Rd","city":"San Antonio","state":"TX","zipcode":"78209"},"job_code":"Franklin Park","category":null,"enable_application_address_completion?":false,"allow_job_board_applications":false,"collect_linkedin_profile?":true,"is_address_enabled?":true,"is_address_required?":true,"show_contact_preference?":true,"resume_upload_enabled?":true,"resume_upload_required?":false,"coverletter_upload_enabled?":true,"coverletter_upload_required?":false,"other_upload_enabled?":true,"referral_required?":true,"referral_options":["Indeed","Craigslist","Monster.com","Jobdango","TalentZoo","CareerBuilder","Friend/Colleague","Recruiter","Employment Department"],"disclosure_agreement":null,"captcha_enabled?":false,"remote":null,"max_salary":{},"min_salary":{},"pay_frequency":"hourly","show_remote_in_location":false,"hidden?":false,"questions":[{"table":{"id":9135392,"option_type":"yes-no","question":"Are you legally authorized to work in the United States?","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":9135393,"option_type":"single-choice","question":"Please indicate the highest level of education completed:","required?":true,"flags":null,"options":["GED","High School Diploma","some college classes","Associates degree","Bachelors degree or higher"]}},{"table":{"id":9135394,"option_type":"multiple-choice","question":"How much front desk (or related) experience do you have?","required?":true,"flags":null,"options":["a few months","approximately 1 year","approximately 2 years","3 - 4 years","5 - 6 years","7+ years"]}},{"table":{"id":9135395,"option_type":"multiple-choice","question":"How much experience do you have working in Microsoft Word?","required?":true,"flags":null,"options":["None","None, but I have completed formal training","A few months","1-2 years","3-4 years","5+ years"]}},{"table":{"id":9135396,"option_type":"multiple-choice","question":"How many years of experience do you have using Microsoft Excel?","required?":true,"flags":null,"options":["None","None, but I have completed formal training","A few months","1-2 years","3-4 years","5+ years"]}},{"table":{"id":9135397,"option_type":"yes-no","question":"Have you ever worked in retirement housing and/or elder care services?","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":9135398,"option_type":"yes-no","question":"Do you have experience helping set up staff schedules and/or calling staff to fill vacant shifts?","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":9135399,"option_type":"yes-no","question":"Staff normally work the holidays that fall on their regularly-scheduled days, but can request paid time off for some holidays during the year. Are you able to work most holidays?","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":9135400,"option_type":"essay","question":"Please provide and example of an urgent situation at work that you had to manage, or a workplace problem you had to resolve, and how you handled it","required?":true,"flags":null,"options":[]}},{"table":{"id":9135401,"option_type":"essay","question":"Please describe any specialized training, and/or skills that would assist us in evaluating your application:","required?":true,"flags":null,"options":[]}},{"table":{"id":9135402,"option_type":"yes-no","question":"Have you been convicted, or pled guilty or no contest to, a felony offense? (For purpose of employment with SWBC Professional Employer Services and the above named Client Company, "convictions" include sentenced to confinement, paid fine, time served, placed on probation (including deferred adjudication) and court‐ordered restitution.)","required?":true,"flags":null,"options":["Yes","No"]}},{"table":{"id":9135403,"option_type":"employmentq","question":"Please provide at least 2 years of employment history, beginning with your present or most recent employer.","required?":true,"flags":"{\"emphist_contact\":\"true\",\"emphist_wages\":\"true\",\"emphist_supervisor\":\"true\"}","options":[]}},{"table":{"id":9135404,"option_type":"essay","question":"If you answered yes to the question above, please describe conditions:","required?":true,"flags":null,"options":[]}},{"table":{"id":9135405,"option_type":"subheadq","question":"SWBC Professional Employer Services ("SWBC PEO") and the Client Company are equal opportunity employers and do not discriminate in recruitment, hiring, training, promotion, or other employment policies on the basis of age, race, sex, color, religion, national origin, disability, veteran status or any other basis that is prohibited by federal, state or local law.

I certify the answers given herein are true and complete to the best of my knowledge. I also authorize investigation of all statements contained in this application for employment as may be necessary in arriving at an employment decision.

I agree to immediately notify SWBC PEO and the above named Client Company if I am convicted of, receive deferred adjudication in, or otherwise plead guilty or no contest to a felony, or any crime involving dishonesty or a breach of trust, while my application is pending or during my period of employment, if hired.

In the event of employment, I understand that false or misleading information given in my application or interview(s) may result in discharge regardless of time of discovery. I also understand that I am required to abide by all rules and regulations of SWBC PEO and the Client Company.","required?":false,"flags":null,"options":[]}},{"table":{"id":9135406,"option_type":"textq","question":"By typing my name below I certify that I have read, fully understand and accept all terms of the foregoing Applicant Statement.","required?":true,"flags":null,"options":[]}},{"table":{"id":9135407,"option_type":"dateq","question":"Date for signature:","required?":true,"flags":null,"options":[]}}]}},"labelTranslations":{"back_to_jobs":"Back to Jobs","apply_for_this_position":"Apply for this Position","back_to_wl_jobs":"All Jobs at HiringThing"},"lang":"en","recaptchaSiteKey":"6Le5hLsSAAAAAE43yKMBj3XR8Ox2GNeDD4VYZx_5","showGDPRDisclosure":null,"showNotify":true,"showReferral":true,"source":null,"widgetMode":null,"showBackButtons":false}">