Full-Time Customer Service Associate

Chick-fil-A

Lancaster, PA

JOB DETAILS
SALARY
$15–$16
SKILLS
Childcare, Communication Skills, Customer Support/Service, Detail Oriented, Food Safety, Health Insurance, Leadership, Lift/Move 40 Pounds, Multitasking, Order Processing, Point of Sale (POS) Systems, Restaurant, System Operations, Team Player, Tuition Fees
LOCATION
Lancaster, PA
POSTED
14 days ago

Full-Time Customer Service Associate

At Chick-fil-A, our Customer Service Associates are the face of our restaurant and the heart of our guest experience. You play a vital role in creating moments of care, connection, and hospitality for every guest who walks through our doors.

Position Type:

  • Daytime and Evening positions available 
  • Starting Wage Range: $15-$16
  • Must be able to maintain a minimum of 30 hrs per week

What You’ll Do

Create Remarkable Guest Experiences

  • Greet every guest with genuine hospitality and a positive attitude
  • Take orders with accuracy, enthusiasm, and attention to detail
  • Operate the POS system efficiently while maintaining a personal connection
  • Ensure each order is accurate, fresh, and delivered promptly
  • Maintain a sense of urgency while keeping quality and friendliness top of mind

Maintain a Clean & Welcoming Environment

  • Keep dining areas, front counter, and condiment stations clean and inviting
  • Refresh and reset tables to create a great experience for every guest
  • Uphold high standards of cleanliness and food safety

Work as a Team and Live Out Our Values

  • Support and encourage fellow Team Members in a fast-paced environment
  • Communicate clearly and positively with leadership and peers
  • Demonstrate integrity, kindness, and a servant’s heart
  • Represent the Chick-fil-A brand with professionalism and positivity

What We’re Looking For

  • A genuine desire to serve others
  • Strong communication and teamwork skills
  • Ability to thrive in a fast-paced environment while multitasking 
  • A positive attitude and coachable spirit 
  • Must be able to stand for up to 8 hours and lift up to 40 lbs.
  • Must be 16 years of age or older

Team Member Benefits:

  • Sundays off
  • Food Discounts
  • Free College Tuition through University of the Cumberlands (must maintain at least 25 hours a week)
  • Career Advancement & Management Opportunities
  • Health Insurance
  • Child Care Assistance
  • 401K with up to 4% match (must be over 21)
  • Paid Time Off

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

Salary

$15.00 - $16.00 per hour

Benefits

Flexible schedule, Paid time off, Health insurance, 401(k) matching, Referral program, Employee discount

Job Type

Full time

About the Company

C

Chick-fil-A