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Full Time Customer Service & Dispatching

One Hour Heating & Air Conditioning

  • Baton Rouge, Louisiana
  • 30+ days ago
  • $15–$22 Per Hour
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Skills

  • Communication Skillsunmatched
  • Compensation and Benefitsunmatched
  • Computer Softwareunmatched
  • Customer Support/Serviceunmatched
  • Dental Insuranceunmatched
  • HVACunmatched
  • Health Insuranceunmatched
  • Insuranceunmatched
  • Presentation/Verbal Skillsunmatched
  • Salesunmatched
  • Team Playerunmatched
  • Telephone Skillsunmatched
  • Time Managementunmatched
  • Training Programunmatched
  • Training/Teachingunmatched
  • Vision Planunmatched

Description

Responsive recruiter
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k) matching
Join Our Team at River City One Hour Air Conditioning & Heating today! We are looking for a motivated, reliable, and professional person to come aboard our customer service team!
JOB SUMMARY
This position answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls. We are currently hiring for a full-time position. This will include some weekday and weekend shifts. Full-time employment is available with 401k and employer matching, health insurance, and paid vacation & holidays.
JOB DUTIES
  • Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company
  • Good communication with the client and a courteous and pleasant demeanor on phone calls 
  • Make outbound calls to club membership clients to book maintenance jobs
  • Maximize efficiency and profit of our technicians 
  • Work with technicians in the field to communicate job details, assist them from the office, etc.
  • Work intensely with a team of CSRs to accomplish the above goals
MINIMUM REQUIREMENTS
  • High school diploma or equivalent required
  • Above-average verbal and telephone communication skills are essential
  • Exceptional time management
  • Must have good computer software skills
  • Prior customer service experience preferred
  • Nighttime/weekend/holiday availability
  • Reliable transportation
BENEFITS
  • Competitive hourly pay + Weekly Individual bonuses + Monthly Team Bonuses 
  • Flexible hours and scheduling
  • Annual company bonuses and benefits
Note from the hiring manager:This job offer is full-time. If you have a particular need when it comes to hours, please specify under the open response section for your current situation. 
Compensation: $15.00 - $22.00 per hour

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits.  All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

Numbers & Facts

LocationBaton Rouge, Louisiana
IndustryConstruction - Residential & Commercial/Office
Salary$15–$22 Per Hour
Company Size50 to 99 employees
Websitehttp://www.OneHourMAGIC.com

About Company

Please read our story at http://www.onehourmagic.com/we-believe/our-story/ We believe in… heart and excellence. We believe your life is BETTER when you’re more comfortable. We believe if we miss our narrow appointment window for ANY reason, you don’t pay a DIME for our service. We believe in service till 10pm, because we think we should be available when it’s convenient for YOU, not the other way around. We believe in Super Sealing your air ducts, so you air condition your HOME, not your attic. We believe happy employees MAKE happy customers. We believe that when you give people choices, they’ll make the best decision for themselves. We believe you should NEVER be uncomfortable in your own home. We believe our Comfort Club’s annual maintenance, 24 hour guaranteed service and 30% off repairs for $19.95 a month gives you WAY more than what you pay for. We believe if you don’t love great movie quotes, then frankly my dear, we don’t give a damn. We believe what YOU say about us is our best advertisement. We believe that without HEART, there can be no EXCELLENCE.

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