Full-Time Customer Service Supervisor

Kohls Department Stores

Abilene, TX

JOB DETAILS
SALARY
$17.25–$22 Per Hour
SKILLS
Coaching, Communication Skills, Customer Experience, Customer Relations, Customer Service Management, Customer Support/Service, Merchandising, Operational Support, People Management, Performance Metrics, Safety Process, Sales Operations, Staff Training, Store Closing, Store Opening, Team Player
LOCATION
Abilene, TX
POSTED
1 day ago

This role offers a pay range of $17.25-$22.00 and involves leading customer service and point of sale operations.
As a supervisor, you will coach associates, ensure efficient transaction execution, and deliver excellent customer experiences.
Key responsibilities include training staff on service standards, inventory accuracy, cash processes, and merchandising, as well as monitoring store operations to meet goals.
You will model integrity, teamwork, and customer focus, support operational standards, prevent loss, and utilize KPIs to drive results.
Additional duties include opening/closing store procedures, maintaining safety policies, and other assigned tasks.
Required skills include at least 18 years old, supervisory experience, strong communication, and flexible availability. Preferred candidates have 2+ years retail experience.

About the Company

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Kohls Department Stores