Full-time Dental Practice Coordinator

The Front Office Is the Heart of Our Practice-Come Be Part of It!St. Matthews Family Dental | Louisville, KYFull-Time Patient Coordinator | $18–$24 per hourDo you know how to keep a dental office moving while still making patients feel like more than just the next name on the schedule?St. Matthews Family Dental is searching for a Patient Coordinator who can take ownership of the patient experience and help keep our front office running smoothly. From answering the phone to navigating insurance questions and coordinating appointments, this role is perfect for someone who enjoys being busy, solving problems, and working closely with both patients and the clinical team.This isn't a sit-at-the-front-and-answer-the-phone kind of position. You'll play an active role in helping patients navigate their dental care while keeping the day organized behind the scenes.What You'll Be HandlingYour day will involve a mix of patient communication and front office responsibilities, including:Keeping appointments scheduled and the daily calendar organizedSpeaking with patients by phone and in personChecking insurance information and helping patients understand their benefitsProcessing payments and handling account questionsMaintaining patient information in the systemSupporting patients before, during, and after their appointmentsCommunicating with the clinical team to keep the schedule flowingJumping in to help wherever the office needs youThe Person We're Looking ForWe're hoping to find someone who already understands the basics of working in a dental office and can confidently interact with patients.You may be a great fit if you:Have at least 6 months of dental front office experienceUnderstand dental scheduling and insurance verificationAre comfortable handling a busy phone lineHave strong communication skills and enjoy working with peopleCan prioritize tasks without needing constant directionAre reliable and take pride in being a team playerWhat You Can Expect From UsWe want our team members to feel supported both inside and outside the office. Our full-time benefits include:$18–$24 per hourMedical insurancePTOPaid holidaysRetirement planDental benefits for employeesOpportunities for continued growthIf you're ready for a front office role where your work truly makes a difference in the patient experience, we'd love to connect.Apply today and tell us a little about your dental experience!