Full-Time Evening Front Desk

IHG Hotels & Resorts

Omaha, NE

JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Computer Systems, Customer Support/Service, Event Management, Fast Food, Housekeeping/Cleaning
LOCATION
Omaha, NE
POSTED
1 day ago

We are looking for a friendly and professional Front Desk Agent to join our hotel team. The role involves managing reservations, checking guests in and out, handling guest requests, and assisting with events and inquiries. Responsibilities include using computerized systems, processing payments, addressing guest concerns, and performing light cleaning duties. The ideal candidate has prior customer service experience, strong communication skills, and proficiency with computer systems. Flexibility to work evenings, weekends, and holidays is required.

  • Manage reservations and guest check-in/out
  • Handle guest requests and inquiries
  • Assist with payments and key issuance
  • Respond professionally to guest concerns
  • Support event setup and organization
  • Perform light cleaning and restocking
  • Other duties as assigned

  • Perks include: employee discounts, advancement opportunities, professional development, and a positive work environment.

About the Company

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IHG Hotels & Resorts