Full Time Guest Service Associate

Part Time Guest Service Associate - Frost Bake Shop

Join our family-owned bakery where great service and sweet treats go hand in hand!

About the Role:

We're looking for a friendly, dependable Guest Service Associate to join our Frost Bake Shop team. This part-time position is perfect for someone who loves working with people, takes pride in a clean and welcoming space, and enjoys being part of a small, supportive team.

Pay: $12.00-$15.00 per hour

What You'll Do:

• Greet every guest with warmth and help create a positive, memorable experience

• Answer phones and assist guests with product questions and orders

• Accurately handle cash and credit card transactions

• Keep bakery cases, refrigerators, and service areas stocked, organized, and looking great

• Assist with packaging and light inventory tasks

• Maintain a clean and inviting shop, including dishes, tables, display cases, and restrooms

• Jump in to help wherever needed-we're a team, and we support each other!

What We're Looking For:

• A friendly, positive attitude and love for customer service

• Strong attention to detail and accuracy

• Ability to stay organized and multitask in a fast-paced environment

• Dependable and team-oriented mindset

• Basic comfort using a POS system and standard technology

Schedule & Physical Requirements:

• Full-time hours 33-40 hours/week, including weekends - espeically Fridays & Saturdays

• Standing and walking for extended periods

• Frequent bending, reaching, and lifting (up to 50 lbs)

• Occasional time in a walk-in freezer (cold-weather gear provided)

Why You'll Love Working Here:

• Family-owned business with a supportive, respectful culture

• A welcoming team that values kindness, reliability, and teamwork

• A fun, positive environment surrounded by sweet treats every day

? If you love people, enjoy staying busy, and want to be part of a bakery that feels like home, we'd love to meet you.