Full Time Insurance Customer Service Associate

Joanne Fisher Allstate/Fisher Financial Services is looking to add a new team member to help shape the companys future. This IS NOT a remote position.

We offer a friendly and professional atmosphere with an emphasis on quality work and excellent customer service. Our team members are supported and helped to learn, develop, and grow - this is not just a job, but could be the start of a career. Join a company where you will be appreciated and valued. Accelerate our collaborative culture and enjoy your time in the office. We work as a team across all three locations to drive the success of the Agency. Fisher Financial Services is well established and maintains an excellent reputation for customer service.

This is a full-time position. Insurance license will be required, either 4-40, 20-44 or 2-20. Workdays will be in our Wesley Chapel location, on SR 56. Office hours are 8:00am to 5:00pm. Monday through Friday. No nights, weekends or after hours required.

Benefits:

Paid Holidays / Paid Vacation / Paid PTO

Competitive base (This is a hourly position and your pay is commensurate with experience)

Opportunities for monthly bonus.

Opportunities for career growth in sales, admin or management.

A healthy work/life balance is priority in our company

Health and Dental available

Salary Range: $35000.00 - $40000.00 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Mon-Fri Schedule

Career Growth Opportunities

Evenings Off

Responsibilities

Responsibilities for the Insurance Customer Service Representative:

Focus on the servicing and retention of our existing auto and homeowners insurance clients

Support the sales efforts of your team members

Process payments and endorsements on policies

Complete insurance reviews

Maintain customer files

Handle inbound phone inquiries and make outbound calls to complete tasks.

Qualifications for the Insurance Customer Service Representative:

At least one year of prior customer service experience required.

4-40 Insurance license is required (weekend course), 20-44 and 2-20 also accepted

Strong communication skills, in both email and verbally

Must be tech savvy & coachable

Strong attention to detail

Excellent analytical skills

Data entry and typing skills

Pleasant demeanor with a passion for helping people.