About the Role
As Loss Prevention Supervisor, you will improve company profitability by executing company programs around external theft deterrence, internal investigations, and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage and build partnerships with store and company leaders, law enforcement, and local network groups.
What You'll Do
• Identify external and internal theft trends within assigned location(s) • Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure • Implement store awareness programs that address theft, safety, inventory, and shortage control • Effectively identify and communicate potential shortage opportunities to all leaders • Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohls policies and procedures • Partner with store personnel to address opportunities for improvement • Work to create a culture of honesty and impression of control in the store • Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations) • Maintain customer service awareness • Act as a representative on behalf of Kohl's on legal proceedings as needed
Additional tasks may be assigned.
Required Skills
• Strong interpersonal and written communication skills • Ability to work independently with initiative • Strong customer service skills • Ability to make quick decisions in the company's best interest • Uphold confidential information and investigations • Detail-oriented
Preferred
• Prior experience or background in Loss Prevention, security, law enforcement, or retail • Knowledge of surveillance and basic CCTV systems • Knowledge of or ability to learn programs in Google Suite and various other computer programs
Pay Starts At: $18.10