Full Time Meta Lab Retail Experience Expert

We’re Growing! Come join our Meta Store Retail team in West Hollywood, CA as we bring Ray-Ban AI Glasses, & Meta Quest mixed reality to life! As a Meta Experience Expert, you will deliver a best-in-class, white glove experience through immersive, hands-on demos of cutting-edge wearable & mixed reality technology. You will be the face of our client's brand while educating consumers and converting demos to new customer acquisitions.

Our ideal candidate is tech-savvy with high attention to detail, exemplary communication skills, and obsessed with world class customer service.

Bonus potential

• Weekly pay with early wage access - get paid when you need it!
• Competitive benefits package which includes health, dental, 401k Retirement Plan & Paid/Sick Time Off (PTO) 
• Paid training
• BDS employee discount program
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

• Be a subject matter expert! Fully understand the features and benefits of our client’s products including accessories  
• Conduct world-class demonstrations of our clients’ mixed reality and wearable products within the dedicated space by creating immersive experiences with consumers that influence how they play, learn & experience the world around them  
• Occasional off-site event work at our clients Playa Vista office, and travel to various sites via car or plane, including overnight stays. 
• Process consumer transactions using our clients Point of Sale (POS) system  
• Achieve all goals and key performance indicators; in partnership with the Retail Manager, develop action plans when targets are not met  
• Perform day to day operations, including but not limited to; opening and closing procedures and maintain interactive customer displays  
• Show up on time with a can-do attitude, ready to support team goals and daily operations.  
• Other duties as assigned by management  

Experience and Education:  

• High School Diploma or equivalent  
• 2-3+ years of customer-facing experience in premium retail  
• Proven experience in presentation, public speaking, and/or storytelling   

Skills and Attributes:  

• Exemplary interpersonal communication, soft skills, written, verbal and on camera  
• Ability to leverage advanced customer service and industry-related experience to engage with consumers  
• Must be results and detail-oriented  
• Must be extremely tech-savvy and passionate about technology  
• Ability to ask effective questions and be an active listener  
• High level of initiative and self-motivation with a continued drive to learn  
• Strong problem-solving and conflict resolution skills  
• Able to work well in a team environment  
• Must have reliable transportation to get to and from work on time  
• Flexible availability including nights & weekends  
• Ability to travel via airplane, car or train up to 10% of the time 

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:

• Engaging with customers while talking, standing, walking, and conducting demos of our client’s product which includes repetitive use of hands, arms, legs and grasping  
• Frequently lift and carry up to 25 pounds  
• Occasionally lift and carry up to 50 pounds  
• Continuous hand/eye coordination and fine manipulation  
• Candidates should be able to work comfortably with a variety of lighting conditions, including occasional flashing or contrasting light patterns 

Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at-will employer.

Channel Partners is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact. Visit us at www.channelpartners.com for more information.

Channel Partners is committed to protecting applicant privacy, and any personal information submitted during the hiring process is used solely for recruitment purposes in accordance with our privacy policies and applicable data protection laws, including CCPA. We restrict access to applicant data to authorized personnel and maintain safeguards to prevent unauthorized access or misuse. Applicants may have rights under these laws—such as accessing, correcting, or requesting deletion of their information—and can contact Human Resources with any questions or to exercise these rights. To view our privacy policies please visit Privacy Policy and California Privacy Rights.