Communication Skills, Conflict Resolution, Corporate Policies, Customer Support/Service, Data Entry, Detail Oriented, Documentation, Driver's License, Establish Priorities, Homeland Security, Maintain Compliance, Mobile Devices, Operational Strategy, Operations Management, Parking Enforcement, Physical Demands, Record Keeping, Regulations
Description
Position: Parking Enforcement Officer
Location: Ashburn Station
Hourly Pay: $18
Shift: Varying
Schedule: Varying
At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence.
The Parking Enforcement Patroller is responsible for monitoring and enforcing parking regulations across assigned areas using a company vehicle (car or golf cart). This role ensures compliance with parking policies, identifies violations, and supports safe and efficient operations across a broader coverage area.
Key Responsibilities
- Patrol assigned areas using a company vehicle (car or golf cart) to observe parking violations across a wide geographic area.
- Enforce parking regulations by issuing warnings, citations, or arranging for vehicle towing when necessary.
- Identify and address violations such as expired meters, unauthorized parking, improper use of designated spaces, and safety infractions.
- Accurately record and enter citation data including time, date, location, and vehicle details (license plate, make, model, color).
- Maintain detailed and accurate enforcement logs.
- Inspect parking meters, gates, and other equipment for malfunctions or damage.
- Report issues such as vandalized signs, faded markings, or safety hazards to management.
- Monitor overall conditions across multiple locations or large facilities.
- Provide professional and respectful assistance to customers regarding parking rules, citations, and general inquiries.
- De-escalate situations when possible and escalate to management when necessary.
- Provide traffic control support as needed.
- Report accidents, incidents, or safety concerns immediately.
- Coordinate with Operations Manager, Shift Supervisor, or security teams when required.
- Perform all tasks and duties as assigned by Parking Manager.
Skills, Knowledge and Expertise
- Ability to operate a vehicle safely in parking environments
- Strong attention to detail and observation skills
- Ability to work independently across large areas
- Excellent customer service and communication skills
- Strong communication and conflict-resolution skills
REQUIREMENTS:
- Must be at least 18 years of age
- Valid Driving License with good driving record
- Must successfully pass a background check, in accordance with company policy and applicable laws
- Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility.
PHYSICAL DEMANDS:
- Ability to sit and operate a vehicle (car or golf cart) for extended periods of time
- Ability to enter and exit a vehicle frequently throughout the shift
- Ability to walk and stand intermittently to inspect vehicles and issue citations
- Ability to bend, reach, and stoop when placing citations or inspecting areas
- Ability to work outdoors in varying weather conditions, including heat, rain, humidity, and sun exposure
- Ability to visually assess surroundings, read license plates, and identify violations at a distance
- Ability to handle light equipment (citation devices, radios, handheld units)
- Ability to maintain alertness and awareness while driving and monitoring surroundings
WORKING CONDITIONS:
- Combination of driving and outdoor work
- Exposure to various weather conditions
- Covers larger or multiple parking areas throughout shift
OTHER DUTIES:
Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice
Benefits
Join our team and enjoy an outstanding benefits package, including:
(Full Time Only)
- Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
- Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
- Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
- 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
- Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
- Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
(Part Time)
- 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
- Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
- Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
Union:
- If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).