Full Time Receptionist Service BDC

Receptionist (Full Time) 

Scranton Motors, Inc. is seeking an energetic individual to fill a critical position at our Vernon, CT Dealership

Hours:

M-F 7:30am-5:00pm

Job brief

We are looking for a Service Receptionist/BDC to perform a variety of administrative and clerical tasks. Creating quality service-lane traffic with effective follow up & daily appointment-setting practices, all while exceeding the customer’s expectations.

What does a Receptionist do?

As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization.  You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. 

Responsibilities

• Answer, screen and forward incoming phone calls
• Provide basic and accurate information via phone/email
• Perform office functions as directed
• File, scan documents
• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Responsible for notifying customers when a special order part has arrived
  • Call when part’s notification is first send.
  •  Follow up the next day with a phone call.

This position is a part-time hourly position Monday through Friday with some additional time available on an infrequent basis.