Performs routine duties in the cleaning and servicing of any area which may be assigned; supplies area with items which are required for the convenience and comfort of the guest. Adheres to specific Brand Standards as instructed.
Makes beds neatly with fresh linen (including sheets, duvet, blankets and pillowcases). Makes rollaway beds, cribs, and sofa bed.
Removes dirty linen
Picks up debris/trash from floors, removes and empties trash in wastebaskets, cleans mirrors and shelves, closet, in-room safe (if not being used). Inspects and restocks collateral. Wipes door frames, windowsills, walls and baseboards, and arranges furniture properly. Cleans appliances, equipment, furniture and cupboards. High-dusts artwork.
If Applicable: Remove trash, sweep, dust any balcony/patio areas
Inspects marketing collateral, replacing expired or damaged items.
Cleans & disinfects bathrooms including basin, bathtub, toilet, tile, flooring, and walls using approved cleaning chemicals and rags.
Replenishes bathroom supplies/amenities and linen in accordance with brand/hotel standards.
Replenishes room supplies (Coffee, condiments, mugs, glassware, utensils, cups, stationery, pens) in accordance with brand/hotel standards.
Cleans mirrors, windows, vent cover, glass doors.
Reports room status (vacant/occupied; clean/dirty; Do Not Disturb (DND) in a timely manner to the appropriate persons/departments.
Reports items that require repair or additional cleaning to the appropriate person/department.
Restocks housekeeping cart.
Vacuums hallways.
Turns in all lost and found articles immediately.
Operates a light vacuum cleaner under beds, carpet throughout, as well as in front of hallway door.
Additional duties may be added at any time at the discretion of management.