This position is often called the true "Heartbeat" of a home care agency. If you are looking to make a meaningful impact in the lives of both clients and caregivers, Seniors Home Care is right for you.
An ideal candidate will be positive, highly organized, detail-oriented, able to multitask and think on their feet in a fast-paced and rewarding position. Candidates will have strong communication skills and the ability to work through challenges as a team. Accountability for the position and awareness to know when to take a break or practice self-care are important when working as a scheduling coordinator.
Schedule
Monday-Friday 8 am to 4 pm for training
Upon training, schedule will be a rotation of 3 shifts 7:30 am-2:30 pm, 4 shifts 7:00 am-5:00 pm, and 3 shifts 10 am-5:00 pm
On-call rotation
Primary duties include:
Coordinating schedules for in-home caregivers - focusing on caregivers' attributes
Communicating frequently with caregivers, clients and families regarding care schedules
Ensuring scheduled shifts are correct and complete
Prioritize effective communication and team collaboration
Continuously monitor and evaluate individual and scheduling departments' effectiveness
Participate in after-hours phone rotation to support clients and employees
Requirements
Ability to effectively work in scheduling software and computer programs
Ability to troubleshoot scheduling issues and find resolutions
Ability to multitask and be goal-oriented
Highly organized, detail-oriented, and team-minded
Thrive under pressure
Compassionate and understanding
Previous scheduling experience preferred
College degree preferred
Benefits
Medical, Dental & Vision Insurance
Paid Time Off
Holiday pay
Clothing Allowance
Training & Development
Incredible Culture
Competitive pay!
About Seniors Home Care
Owned and operated by the Whittington Family for more than 37 years, Seniors Home Care has an excellent reputation among St. Louis Businesses and families served.
Stability, Positivity and a Team Approach are all reasons why you should join Seniors Home Care. Seniors Home Care has been recognized by Home Care Pulse as an "Employer of Choice" and "Provider of Choice" for the past 5 years!
We look forward to meeting you!
Numbers & Facts
Location
Webster Groves, MO
Skills
Communication Skillsunmatched
Computer Softwareunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Establish Prioritiesunmatched
Home Careunmatched
Home for the Elderlyunmatched
Identify Issuesunmatched
Multitaskingunmatched
On Callunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Schedule Developmentunmatched
Team Playerunmatched
Training/Teachingunmatched
Vision Planunmatched
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