Full-Time Senior Maintenance Lead- Infinity 260

At High Associates, we do more than manage properties - we create environments where businesses and communities thrive. As one of the twelve business lines within High Companies, we've been developing, leasing, and managing commercial and industrial real estate since 1980. Our success is built on a foundation of trustworthy relationships, innovative leadership, and a deep commitment to environmental stewardship and community well-being. From our focus on environmental stewardship to our culture of service, we're dedicated to creating long-term value for our clients, tenants, and neighbors that extends far beyond the buildings we manage. Looking for a career where you can make an impact and grow with purpose? Join High Associates, where business meets opportunity.

High Associates is seeking an experienced Senior Maintenance Lead to oversee maintenance operations at Infinity260, a 260-unit luxury apartment community located at 11120 David Taylor Drive in Charlotte, NC.

This is an opportunity to take ownership of a thriving community, develop a skilled team, and make a visible impact every day. In this hands-on role, youll help protect a premier asset, deliver an exceptional resident experience, and drive the overall success of the property. Were looking for someone who enjoys solving problems, mentoring others, and working alongside their team to keep a community operating at its best. If youre ready to join an organization that values craftsmanship, accountability, and long-term career growth, wed love to hear from you. As a Senior Maintenance Lead, youll oversee daily maintenance operations, ensure the community remains safe and well-maintained, and play a key role in resident satisfaction and team performance.

Schedule

Full-Time | Monday-Friday | 8:00 AM - 5:00 PM

Participation in a rotating on-call schedule is required.

Responsibilities

• Participate in rotating on call schedule every two weeks including evenings, weekends, and holidays.
• Lead, train, coach, and develop maintenance team members.
• Schedule, prioritize, and oversee daily maintenance of operations and service requests.
• Troubleshoot, diagnose, and repair HVAC, plumbing, electrical, appliance, and general building maintenance issues.
• Manage preventative maintenance programs to protect community assets and reduce costly repairs.
• Oversee apartment turns from scheduling through final inspection, ensuring homes meet company standards and are move-in ready.
• Coordinate vendors, contractors, and special projects while maintaining quality and cost control.
• Maintain inventory, equipment, tools, and maintenance records.
• Assist with budgeting and identifying cost-saving opportunities.
• Ensure compliance with all safety policies, training requirements, and regulatory standards.
• Deliver exceptional customer service and build positive relationships with residents.
• Support seasonal operations, including vendor coordination, pool oversight, and community readiness initiatives.

Required Qualifications

• High School Diploma or GED.
• Valid drivers license and reliable transportation.
• HVAC Certification required.
• Minimum of 5 years of hands-on maintenance work experience in multifamily housing, hospitality, residential, or related environment.
• Minimum of 2 years of leadership, supervisory, or team lead experience.
• Strong knowledge of HVAC, appliance repair, plumbing, electrical, drywall, and general building maintenance.
• Ability to troubleshoot complex maintenance issues and lead by example.
• Strong communication, organizational, and customer service skills.

Encouraged Qualifications

• 2 years of technical school training or degree in a related field.
• Experience with property management software and Microsoft Office.
• Pool maintenance experience.
• Certified Pool Operator (CPO) certification or willingness to obtain certification.

Benefits & Perks

At High Associates, coworkers are a high priority! The belief is as strong today as it was when the High Companies were founded over 90 years ago. We offer excellent benefit programs to support co-workers in all aspects of their lives!

• Competitive compensation, including weekly pay, commissions split by team, and per diem pay
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with Company Match
• Paid Vacation Time & 10 paid holidays!
• Access to the Healthy Rewards Program
• 30% Rental discount at eligible High residential communities after 90 days
• Tuition Assistance with 100% reimbursement for approved job-related courses and degree programs
• Employee Assistance Program providing confidential support for coworkers and their families
• High Family Foundation Scholarship Program providing up to $5,000 annually for eligible dependents pursuing higher education
• Recognition programs, including the Good Measure Award
• Professional development and advancement opportunities