Communication Skills, Consumer Branding, Corporate Policies, Customer Experience, Customer Relations, Customer Support/Service, Emergency Care, Exceeded Sales Goal, Interpersonal Skills, Leadership, Legal, Maintain Compliance, Merchandising, Multitasking, Policy Implementation, Presentation/Verbal Skills, Pricing, Problem Solving Skills, Product Merchandising, Resolve Customer Issues, Safety/Work Safety, Sales, Sales Presentation, Team Player, Time Management, Writing Skills
About the Role
As Merchandising Lead you will execute sales floor merchandising, pricing and recovery, and deliver excellent customer service. As an expert in your assigned departments, you will execute all merchandising processes while remaining focused on brand standards and customer service.
What Youll Do
- Execute store merchandising standards following merchandise and visual guidelines for product presentation.
- Maintain appropriate levels of product on the sales floor by remerchandising and replenishment as necessary based on sell through and seasonal changes.
- Execute timely and accurate merchandising according to company guidelines and brand standards.
- Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and efficiently.
- Follow and ensure adherence to all product protection standards, guidelines and company policies implemented to minimize product loss.
- Support the training of associates on merchandising standards, product knowledge, and tools adhering to Kohls brand standards as directed by store leadership.
- Support and partner with other associates on merchandising incoming product with a focus on customer experience.
All Lead roles at Kohls are responsible for:
- Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture.
- Exercising good judgment and discernment when making decisions; taking appropriate partners as needed.
- Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues.
- Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty).
- Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing.
- Accomplishing multiple tasks within established timeframes.
- Training, monitoring and reinforcing company policies, procedures, standards and guidelines.
- Maintaining adherence to company safety policies for the safety of all associates and customers.
- Other responsibilities as assigned.
What Skills You Have
Required
- Must be at least 18 years of age or older.
- Flexible availability, including days, nights, weekends, and holidays.
- Strong verbal/written communication and interpersonal skills.
Preferred
- Retail or service industry experience.
Pay Range: $20.00 - $31.40
Kohls offers a variety of benefits to associates depending on full-time/part-time status and work hours, including:
- WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave)
- HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more)
- SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohls partners)
- INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs)
- LIFE EVENTS (Legal and adoption assistance benefits)
K
Kohl's Corp
At Kohl's, our mission is to inspire and empower families to lead fulfilled lives. And there's no more rewarding job than that. Because it's not just about selling things. It's about letting customers know that the things that make their lives better are within their reach. We build great brands, launch new technologies to make shopping easier, contribute our time and dollars to improve the world we live in and dream up ways to empower our customers and Associates to create a life they love. Our Associates make a difference in the lives of our customers. Let us make a difference in yours.
Welcome to Kohl's.