Join our team in "Doing the Most Good" as a Store Processing Supervisor. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers.
Key Responsibilities
Production & Team Leadership
Direct and ensure completion of daily tasks for production team members, including workspace maintenance
Train new team members on production expectations and processes
Perform quality control inspections to ensure only the best products reach the sales floor
Track and report production metrics at scheduled intervals
Implement strategies to meet product acquisition, production, and sales goals
Manage product rotation and inventory control processes
Operations & Quality Control
Maintain organized workspaces and prepare for next-day production
Support store maintenance and safety protocols
Place and coordinate supply orders for processing needs
Implement product control procedures to prevent shrinkage
Monitor and control property, utility, and supply usage
Customer & Team Relations
Seek ways to improve donor and shopper experiences
Support management in fostering positive understanding of policies and procedures
Communicate effectively with store management regarding operations
Direct complaints and concerns appropriately to management
Qualifications
Required
High School Diploma or currently pursuing
Experience following and giving direction
Strong English communication skills
Basic computer proficiency including payroll systems
Ability to pass pre-employment drug test and background check
Basic math skills
Preferred
Retail sales production and/or thrift store experience
Physical Requirements
Regular standing, walking, and manual dexterity
Ability to lift/move up to 50 pounds regularly
Occasional lifting up to 100 pounds
Capability to climb, balance, stoop, kneel, or crouch as needed
Clear vision (close and distance) with ability to adjust focus
Schedule Requirements
Flexibility to work weekends and evening hours
Available for occasional travel to various locations for work or training
Working Environment
Store environment with quiet to moderate noise level
May experience temperature fluctuations based on weather
Some exposure to dust
Extended periods of standing possible
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.