divh2ICM Corporation Warehouse Lead Technician/h2pICM Corporation (www.catalog-sales.com) is a steadily growing e-commerce/catalog-marketing, distribution and manufacturing company with eight divisions. We have been in business more than two decades, so our track record is well known. Were based in Milwaukee, WI with an affiliate office in Chicago, IL. Whats the foundation of our steady growth? We can point to four key reasons why we consistently please our customers:/pulliWe offer a wide range of well-designed products/liliAffordable prices/liliSpeedy delivery/liliExceptional customer service/li/ulpJob responsibilities include, but are not limited to the following:/pulliThe Warehouse Lead Technician is responsible for supporting the daily tasks of the warehouse manufacturing and distribution functions and is the interface of all functions of the warehouse./liliDaily phone, email and Live Chat communication with customers and sales reps/liliDaily communication with Assistant Warehouse Manager and Warehouse Manager/liliSteps in as Assistant Warehouse Manager when they are out of office./liliTrain all warehouse employees on specific job functions./liliResponsible for prioritizing and delegating work to warehouse personnel assuring each job is completed in a professional and timely manner./liliAddressing complaints and resolving problems./liliEnsure warehouse organization./liliInspect warehouse facilities and equipment and recommends changes in allocation of space./liliResponsible for providing accurate counts of finished goods inventory and timely data entry for shipping and inventory purposes./liliSales Orders, Invoicing, and Shipping of all customer orders/liliEnsure superior customer satisfaction while maintaining a cost-effective operation./liliAssist with warehouse quality and safety./li/ulpBenefits:/pulliHealth, dental vision and flex spending accounts for all FT Employees/lili3 Health Coverage plans providing employees a choice in benefits and coverage/liliPTO and paid holidays/liliCompany sponsored 401k with vested match/liliShort-Term and Long-Term Disability coverage - Life insurance options, Legal Shield and Aflac/liliOn-the-job training provided/liliCross-training/liliPersonal professional growth encouraged/liliFlexible work schedules to encourage a healthy work/life balance/liliCompany workout facility/liliMedium business, ran with a small business mentality which includes an open-door policy/liliFriendly and open culture/li/ulpRequirements:/ppQualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:/ppRequired:/pulliSelf-starter/liliStrong leadership skills/liliExcellent analytical problem solving, critical thinking, and decision-making skills/liliMust have supervisory experience in various warehouse settings/li/ul/div