Wellness Coordinator - The Joint Monroe
Position: Full-Time Wellness Coordinator
Schedule: • Monday-Friday | 9:30 AM - 7:30 PM • Saturday | 9:30 AM - 4:30 PM
Required: Pay & Benefits Competitive hourly rate Healthy individual bonus structure Opportunity for growth
About the Role The Wellness Coordinator plays a key role in the success and growth of The Joint Monroe. You are the first point of contact for patients and a vital contributor to the clinics operations and patient experience. This position requires a friendly professional communicator with strong sales aptitude, outstanding multi-tasking abilities, and a passion for helping others improve their health.
As a Wellness Coordinator, you will support patient engagement, educate on our services, promote wellness plans, and contribute to achieving clinic goals.
Key Responsibilities Provide a welcoming professional experience to all patients and visitors from the moment they arrive.
• Answer phone calls promptly and assist with patient inquiries and requests. • Educate patients on wellness offerings, membership options, and services in a way that aligns with their individual wellness needs. • Sell wellness plans and visit packages suited to patients care plans and clinic goals, meeting and exceeding sales objectives. • Complete transactions using point-of-sale software and ensure accounts are accurate and current. • Maintain clinic flow by scheduling appointments, guiding patients through their visit, and supporting team members. • Re-engage inactive patients to encourage continuity of care. • Participate in local marketing and patient growth initiatives to help build new patient counts. • Maintain accurate records and assist with administrative tasks as needed.
Required Skills & Qualifications Sales & Communication • Strong ability to confidently present and sell services in a patient-focused environment. • Excellent verbal and written communication skills, ability to engage diverse individuals with professionalism and empathy. • Ability to build rapport quickly and maintain positive relationships with patients and team members.
Multi-tasking & Organization • Capable of handling multiple responsibilities simultaneously in a dynamic clinic setting. • Exceptional time management skills with a proven ability to prioritize tasks.
Other • High school diploma or equivalent required. • College coursework or experience in sales, customer service, healthcare, or wellness preferred. • Comfort working in a goal-oriented environment and contributing to individual and team success. • Professional demeanor with a positive solution-oriented attitude.
What We Offer • Competitive hourly pay • Healthy individual bonus structure tied to performance • Supportive team culture and opportunities for growth • On-the-job training and development
If you want a position where you can make an impact, build strong relationships, and grow professionally while helping others live healthier lives, we want to hear from you.