Functional Analyst - B2B

This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs

NO SPONSORSHIP (H1B or OPT )

Summary:

The Functional Analyst collaborates with Product Owner/Platform Owner and team to deliver user stories focused on configuring package software or performing other technical tasks in a timely manner and as per set quality standards.

Responsibilities:

• Collaborates effectively with the agile team to configure package software when applicable

Supports the team in executing highly technical tasks according to the specific needs of stories during each iteration

• Ensures design and development standards are being followed to minimize rework; promotes only quality-tested code and does it regularly

• Participates in the daily stand-ups, sprint reviews, and retrospectives to update progress, highlight and resolve impediments

• Gather and document business requirements for new trading partner onboarding and B2B integration projects

• Configure EDI transactions sets (850, 855, 856, 810, 820, 997, etc.)

• Serve as functional lead on middleware platforms (SEEBURGER) for configuration, testing, and issue resolution

• Support root-cause analysis of EDI/B2B transaction errors and drive resolution with internal and external stakeholders

• Draft and maintain trading partner onboarding documentation, including partner profiles, mapping specifications, and communication protocol setups (AS2, sFTP, HTTPS)

• Maintain documentation of integration architecture, partner configurations, and standard operating procedures

• Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability

• Translate business requirements into functional specifications for developers and integration engineers

• Coordinate with trading partners to validate mapping specs, troubleshoot transaction failures, and support go-live testing

• Provide functional analysis for the domain/software related to Mergers & Acquisitions

• Provide SME around product(s) function and works with Product Owner and Business Partners to refine requirements/functionality

• Provide production support during non-business hours (team rotating schedule)

• Ability to adapt to a fast-paced working environment.

Education

• Bachelor's degree in CS or equivalent

Mandatory Experience:

• 2-4 years of experience.

• Basic knowledge of continuous integration / continuous delivery practice

Preferred Experience :

• 3+ years of hands-on experience with EDI standards (X12 and/or EDIFACT) and B2B integration processes

• Working knowledge of trading partner communication protocols (AS2, sFTP, FTP/S, HTTPS)

• Experience with one or more B2B/EDI middleware platforms (IBM Sterling, SEEBURGER, TIBCO, Axway, or similar)

• Strong analytical skills with the ability to translate business needs into functional and technical specifications

• Experience writing clear onboarding documentation, mapping guides, and process runbooks

• Excellent communication skills - comfortable working directly with external trading partners and internal cross-functional teams

Competencies:

• Demonstrated "agile-development" mindset with strong customer-focus & results-orientation

• Effective interpersonal, teamwork and collaboration skills

• Strong analytical and business problem solving skills

• Strong communication and documentation skills

• Experience in supply chain, retail, healthcare, or manufacturing verticals

• Familiarity with SQL for troubleshooting transaction data

• Proficient use of Excel, MS Word, and PowerPoint

• Basic understanding of Scrum, Kanban, and other agile development techniques

• Prior experience leading partner onboarding for large enterprise implementations

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