Funding Specialist

Description

Key Responsibilities

• Develop a strong understanding of the company's products, financing solutions, funding processes, and partner ecosystem to effectively support merchant funding.
•  Review approved funding applications and verify all required documentation to ensure accuracy, completeness, and compliance with internal policies. 
• Analyse merchant financial information, including bank statements and supporting documentation, to validate funding requirements. 
• Coordinate with Sales, Underwriting, and Operations teams to resolve outstanding conditions and facilitate timely funding.
•  Monitor funding pipelines and proactively manage a high volume of cases while meeting service level agreements. 
• Communicate with internal stakeholders to provide updates and resolve funding-related enquiries.
•  Ensure all funding activities are completed accurately and in accordance with regulatory and company requirements. 
• Identify process improvement opportunities to enhance operational efficiency and the overall customer experience. 
• Maintain accurate records within CRM and internal funding systems.

Skills, Knowledge & Expertise

• Exceptional attention to detail and accuracy. 
• Proven ability to work effectively under pressure and manage competing priorities. 
• Strong organisational and time management skills. 
• Excellent written and verbal communication skills. Demonstrated problem-solving ability with a proactive approach. 
• A collaborative, team-oriented mindset. Positive attitude, reliability, and a strong work ethic.
• Proficiency in Microsoft Office Suite, particularly Excel; experience with CRM or financial systems is advantageous.
•  Previous experience in funding, financial services, banking, lending, or operations is preferred but not essential. Experience working in a fast-paced financial services or fintech environment. 
• A customer-first approach with a passion for helping businesses access funding. 
• Confidence working with financial data and documentation. Strong analytical and decision-making skills. 
• Ability to identify risks and escalate issues appropriately. Experience using CRM platforms and funding or loan management systems.
•  A continuous improvement mindset with a focus on operational excellence.

Job Benefits

• Award-Winning Workplace: YouLend has been recognized as one of the “Best Places to Work in 2024 and 2025” by the Sunday Times for being a supportive, diverse, and rewarding workplace. 
• Award-Winning Fintech: YouLend has been recognized as a “Top 250 Fintech Worldwide” company by CNBC. 

• We have developed powerful solutions, won some significant partnerships, and are growing at a rapid pace. 
• But the global opportunity is still massive, and YouLend is a raw organization where we are only just getting started. 
  
  

• High-growth (>100% growth during 2022 and 2023), so clear outlook to compensation (bonus or share option appreciation) and career growth (through growth with the business). 
• Well-capitalized with supportive private equity backing. 
• Part of Banking Circle Group with a fully licensed Luxembourg bank, which can provide a balance sheet and support European expansion in otherwise complex regulated markets. 
  
  

• A high-quality team that pushes each other to succeed through direct feedback and aligned incentives. 
• Strong and transparent team culture, we have each other’s backs. 
• Independent work environment where results matter. 
• Data-driven culture and emphasis on speed (anti-red tape). 
  
  

• Health Care Coverage. YouLend covers 80%; employee contribution is 20% of the premium.
• Medical Plan (medical insurance and prescription drug coverage)- Choice of 5 different plans through United Healthcare.
• Dental plan coverage
• Vision plan coverage
• Benefits can be for: Employee only; Employee & Spouse; Employee & Child; Employee & Family
• Retirement - 401K match. Employee match $1 for $1 up to 5% of salary.
• Basic Life & AD&D Insurance.
• International travel insurance covered if traveling abroad for work purposes.
• Paid Time Off (PTO)- 20 working days (4 weeks) + US public holidays
• Paid Office Parking