Our associates celebrate lives. We celebrate our associates.
JOB RESPONSIBILITIES
• Provides detailed explanations of funeral service processes, pricing, and legal requirements, ensuring transparency and clarity. • Coordinates with vendors, venues, and service providers to secure necessary arrangements and timely execution of services. • Prepares death certificates, reports and documents. • Completes required permits and/or certificates. • Prepares and processes Veterans Paperwork. • Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules. • Receives and processes payments and contracts. • Processes accounts payable transactions. • Assists with the preparation of obituaries. • Assists with ordering merchandise and tracking inventory. • Acts as backup to Receptionist. • Greets family members and friends. • Communicates client familys needs promptly and accurately to the appropriate staff member. • Conveys a sense of concern and empathy with client family members at all times. • Responds to customer inquiries via telephone, internet and in person. • Maintains professional and cooperative relationships with county clerk, medical examiner and physicians.
MINIMUM REQUIREMENTS
Education • High School or equivalent
Experience • 1 - 2 years of experience in an office clerical or customer service capacity required
Knowledge, Skills and Abilities • Working knowledge of office equipment • MS Office Suite experience preferred • Basic mathematics skills required • Good verbal and written communication skills • Strong organizational skills and detail oriented • High level of compassion and integrity • Ability to maintain confidentiality
WORK CONDITIONS
Work Environment • Work indoors and outdoors during all seasons and weather conditions. • Limited amount of local and/or multiple location traveling required. • Professional Dress is required when in contact with families.
Work Postures • Frequent, continuous periods of time standing, up 6 hours per day. • Sitting continuously for many hours per day, up to 6 hours per day. • Climbing stairs to access buildings frequently.
Physical Demands • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage.
Compensation: Salary: $20.00/Hr
Benefits: MedicalDentalVisionFlexible Spending Accounts (health care and dependent care) Health Savings Account with Company ContributionSick LeaveShort-Term DisabilityLong-Term DisabilityLife InsuranceVoluntary Accidental Death or Dismemberment InsuranceDependent Life InsuranceSCI 401(k) Retirement Savings Plan with Company matchEmployee Assistance Program