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Funeral Service Manager

Service Corporation International
  • Spokane, WA
    30 days ago

    Job Description

    Our associates celebrate lives. We celebrate our associates.

    Services Manager is responsible for providing the highest quality of service to our clients and their families while managing day-to-day operations and stimulating business growth. The Services Manager will lead team members to provide exceptional customer service, while building community relations to expand the location's business.

    Why work for Neptune Society? Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 50 years, our experienced team has assisted families in carrying out final wishes more affordably, with dignity, care and respect.

    We understand that our team members are our greatest asset. In addition to a favorable work schedule unique to our industry, some rewarding benefits we provide include:

    • A generous compensation package, which consists of a base salary + bonus potential
    • Competitive health and wellness plans (medical, dental, vision, etc.)
    • 401(k) with company match
    • Paid Time Off (Vacation, Sick, Holiday and Personal time)
    • Cell phone reimbursement
    • Job-related training, tuition reimbursement, and career path development
    • Company discounts, and more
    • Work/Life balance
    • Typically M-F schedule 8:30 AM to 5 PM
    • Closed on major Holidays

    Our Funeral Services Manager is responsible for providing the highest quality of service to our families while managing day-to-day operations and stimulating business growth. Our managers get to focus on serving families and developing their team, not just managing budgets and expenses.

    The ideal candidate is a positive, results-oriented manager, who will lead team members to provide exceptional customer service, while building community relations to expand the location's business.

    Essential Duties and Responsibilities

    Some additional essential duties, responsibilities and requirements for the Funeral Services Manager role include:

    • Provide the highest quality services and products
    • Direct and control the operational activities of the location
    • Expand the location's business and manage costs to achieve annual financial and marketing goals
    • Select, train and motivate location staff to service excellence
    • Participate in community as a part of local promotional efforts
    • Ensure the location's operating practices comply with appropriate regulations and Company policies

    Who should apply? Those who are dedicated to serving families, and are committed to overseeing your own location; have a strong sense of teamwork, respect, trust, and communication; and have strong ethical and moral standards.

    Requirements

    • At least 2 years of managerial experience or 5 years of industry experience
    • Bachelor's Degree Preferred and completion of a diploma training program at a college or technical school specializing in Funeral Services
    • A valid state Funeral Director licensure is required
    • High level of compassion and integrity
    • Ability to multi-task and set priorities

    If this describes you, apply today! We would love to have you join our growing team today, and enjoy a rewarding career with Neptune Society!

    Postal Code: 99208

    Category (Portal Searching): Operations

    Job Location: US-WA - Spokane

    Numbers & Facts

    LocationSpokane, WA
    IndustryHealth Care and Social Assistance
    Company Size10,000 employees or more
    Year Founded1962
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    Skills

    • Budget Managementunmatched
    • Business Growthunmatched
    • Career Developmentunmatched
    • Cellular Telephoneunmatched
    • Community Relationsunmatched
    • Cost Controlunmatched
    • Customer Support/Serviceunmatched
    • Establish Prioritiesunmatched
    • Expense Managementunmatched
    • Internet Searchunmatched
    • Marketingunmatched
    • Multitaskingunmatched
    • Operational Controlunmatched
    • QoS (Quality of Service)unmatched
    • Regulationsunmatched
    • Reimbursementunmatched
    • Staff Motivationunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Training Programunmatched
    • Tuition Reimbursementunmatched

    About Company

    We're more than North America's largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe. We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one's life.

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