Administrative Skills, Centralized Operations/Management, Change Management, Communication Skills, Corporate Policies, Customer Relations, Customer Support/Service, Detail Oriented, Documentation, Driver's License, Follow Through, High School Diploma, Home Care, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multilingual, Multitasking, Nursing, Operations, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Record Keeping, Schedule Development, Spanish Language, Staff Requirements, Time Management, Writing Skills
Scheduler Position
ComForCare Home Care (North San Diego) is seeking a dependable, organized, and responsive scheduler to help coordinate caregivers and nurses schedules and support consistent, high-quality care for our clients. This role is central to daily operations and is ideal for someone who enjoys problem-solving, working in a fast-paced environment, and helping keep both caregivers and clients supported. The scheduler is responsible for matching caregiver availability with client needs, managing schedule changes, and helping ensure continuity of care. The ideal candidate is calm under pressure, detail-oriented, and able to communicate professionally with caregivers, clients, and office staff.
Bilingual Spanish is required for this position to support our caregiver and client community.
Responsibilities:
- Create and manage caregiver schedules based on client needs, caregiver availability, and continuity of care
- Respond quickly and professionally to call-outs, schedule changes, and urgent coverage needs
- Fill open shifts in a timely manner while balancing client needs and caregiver preferences when possible
- Communicate schedule confirmations, updates, and changes clearly with caregivers and clients
- Track caregiver hours, availability, and overtime in accordance with company policies
- Maintain accurate scheduling records and related documentation
- Work closely with HR and operations to anticipate staffing needs and support overall office coordination
- Provide excellent customer service and professional communication to clients, families, and caregivers
- Help support smooth day-to-day operations in a fast-moving home care environment
Qualifications:
- High school diploma required
- Associate's or Bachelor's degree preferred
- Previous scheduling, staffing coordination, home care, healthcare, or office support experience preferred
- Experience working in a fast-paced environment with multiple competing priorities preferred
Skills & Competencies:
- Strong organizational skills and attention to detail
- Ability to multitask, problem-solve, and make sound decisions under pressure
- Clear, professional verbal and written communication skills
- Strong sense of urgency and follow-through
- Comfortable using scheduling systems and Microsoft Office, including Word, Excel, and Outlook
- Dependable, professional, and responsive
- Ability to build positive working relationships with caregivers, clients, and team members
Other Requirements:
- Must live near North San Diego or the surrounding area
- Valid driver's license and reliable transportation
- Spanish bilingual required
Why Join Us?
At ComForCare Home Care, you'll be part of a supportive team focused on delivering dependable care and strong service to clients and caregivers. This role offers the opportunity to make a direct impact every day by helping ensure our clients receive the coverage and continuity of care they need. Compensation: $20.00 - $22.00 per hour