FWSP ST Labor Parking Ambassador (Enforcement Support) - TPS

Position Overview

This is a Federal Work Study Program (FWSP) student labor position which serves as a "Student Parking Ambassador" for the Department of Transportation and Parking. The primary function of all student parking ambassadors is to patrol the various parking lots on campus to enforce parking regulations. This position requires heavy, physical, and/or manual labor, including moving equipment, event set up and teardown, working outdoors on grounds in various weather conditions, and assisting with preventive maintenance.

Hours per Week

• Up to 25 hours per week, maximum, during fall and spring semesters.
• Up to 35 hours per week, maximum, during summer semesters.
• Scheduled during enforcement hours (Monday-Thursday, 8am-9pm; Friday, 8am-5pm; and occasional weekends).

College/Department Overview

Transportation & Parking Services provides the UCO community with a safe environment and access to campus facilities by efficiently and cost-effectively managing all available transportation and parking resources in support of the university's mission.

Department Specific Job Functions

• Patrol campus parking lots to uphold and enforce UCO's parking rules and regulations.
• Observe permitted lots, pay lots, and reserved spaces to identify rule infractions/safety violations and issue citations as necessary.
• Receive and validate hits sent out from the LPR (License Plate Recognition) vehicles and issue citations as necessary.
• Monitor and report on parking lot occupancy.
• Answer customer questions and provide general parking information.
• Perform minor parking lot maintenance such as replacing signs and painting parking lots.
• Perform manual tasks and, when needed, light administrative duties.
• Work special events, such as graduation, athletic events, and other events as required.
• In times of need, help other areas in Campus Enterprises as directed.

Enrollment Requirements

Fall/Spring Semesters: All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. F1/J1 Visa students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.

Summer Semester: To work in a regular student position during the summer semester, students must be enrolled in at least 3 summer credit hours or be enrolled in the upcoming fall semester in the minimum credit hours required for their classification and employment type. Students enrolled in fewer than 3 summer credit hours will be subject to FICA taxes during the summer term, which apply to both the student and the department. For Federal Work Study Program (FWSP) positions, students must be enrolled in at least 6 credit hours (undergraduate) or 5 credit hours (graduate).

Note: New incoming students are not eligible for student employment until the semester in which they begin classes.

Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact jobs@uco.edu for more information.

FWSP Requirements

To be considered for Federal Work Study Program (FWSP) employment, you must be awarded work study through the Office of Financial Aid & Scholarships. Please be aware, the summer FWSP award is a separate application process, and is not included with the fall/spring FWSP award. Contact Financial Aid for more information.

Enrollment requirements for FWSP employment are the same each semester. Undergraduates must be enrolled in a minimum of 6 credit hours, and Graduates must be enrolled in a minimum of 5 credit hours. If a student is enrolled in their final semester and the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of remaining credit hours needed to graduate and the anticipated graduation date) and provide the letter to the hiring department for submission to Human Resources. Contact jobs@uco.edu for more information.

Qualifications/Experience Required

• A valid driver's license is required.
• Ability to work outside, on foot, in various weather conditions.
• Ability to work various hours, including evenings.
• Ability to work various events including some holidays and weekends.
• Ability to explain and enforce parking rules and regulations.
• Ability to report suspicious activity and safety infractions to supervisor.
• Ability to operate enforcement equipment (tablets, radios, printers, etc.).
• Must be responsible, detail-oriented, punctual, and flexible.
• Must have good communication skills.

Qualifications/Experience Preferred

• Must be able to tolerate working outside, walking long distances, in all types of weather.
• Ability to deal tactfully and pleasantly with customers.
• Experience working in a customer support environment.
• Excellent public relations, communications, and organizational skills.
• Excellent customer service skills.
• Strong leadership skills.
• Sensitivity of intercultural communication, and good interpersonal skills.
• Positive attitude, discretion, and strong work ethic.

Knowledge/Skills/Abilities

• Have sensitivity of intercultural communication.
• Good interpersonal skills.
• Ability to remain calm and de-escalate interactions.
• Dependable.
• Punctual.

Physical Demands

Reasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.