FY27: Change Management Training Support Specialist, Department of Business Information Systems, 8 hrs/12 mos, Ad closes 9/18/2026

Job Description - FY27: Change Management Training Support Specialist, Department of Business Information Systems, 8 hrs/12 mos, Ad closes 9/18/2026 (260066W)

Job Description

FY27: Change Management Training Support Specialist, Department of Business Information Systems, 8 hrs/12 mos, Ad closes 9/18/2026

Job Specific Information: The wage range for this position is a salary between $34.32 p/h and $50.62 p/h based position responsibilities. For information about benefits, please follow this link. https://drive.google.com/file/d/1nCKtJEqy4w4SLTzmvmVXgE8hPfOBolkb/view This position is primarily on-premises with 1 day of telework per week, possible. Applicants who meet the minimum position requirements based on their submitted materials will be contacted for an assessment prior to interviews being held.

MCPS Official Job Description

Summary Description:

Under the supervision of the Organizational Change Management team leader, the Change Management Training Specialist will work independently and collaboratively to plan, design, develop, present, and creatively enhance a variety of resources and training materials, that can be delivered through synchronous and asynchronous training to stakeholders (i.e. - central office, school-based staff). Executes all facets of the training development life-cycle for various training types, including instructor led courses, web-based and online training, blended learning, and performance support. Provides a wide variety of supports to meet the needs of stakeholders related to system goals for implementations, releases, and upgrades of business technology systems (i.e.-accounting, budgeting, human capital management, procurement, materials management, financial management). Provides support for business process improvement and management, coordination of resources and supports, and the design and implementation of readily accessible training resources, tools, and programs. Develop, execute, test training courses and support products. Identify, assess, and mitigate risks associated with training project plans and schedules. Designs, develops, and delivers communication plans to announce upcoming implementations and policy or feature changes. In collaboration with functional users, there may be a need to develop forms, letters, notices, and other publications for use by stakeholders. This position is primarily an on-premises job. Physical Demands: None Special Requirements: Ability to work beyond a 40-hour week, as needed.

Knowledge Skills Abilities:

Proficient knowledge of the principles, practices, and techniques of business management, specifically in accounting, financial management, human resources, budgeting, and planning are preferred. Proficient knowledge of a change management framework. Knowledge of and ability to apply effective training methods for adult learners. Excellent oral and written communications, human relations skills, and the ability to work with a variety of stakeholders (i.e. - central office, school-based staff). Excellent problem-solving skills. Excellent organizational, communication, and interpersonal skills. Excellent writing, proofreading and solid layout skills to develop training course materials.Ability to understand the processes, systems administration, business operations, policies and procedures of a K-12 school district. Ability to continually adapt and learn new processes. Ability to administer and apply continuous improvement principles to automated business information systems. Ability to communicate effectively using coaching strategies and techniques while collaborating across functional teams. Ability to work effectively with administrators, staff and other stakeholders to resolve a variety of questions/problems. Ability to quickly learn and apply MCPS business operating procedures, organization, business functions, personnel, and programs.

Education Training Experience:

Bachelor?s degree from an accredited university with a preferred major in business, communications, education, technology, or a related field. At least 4 years of relevant experience with design and development in a training or K-12 environment. Prior experience as an instructor and/or facilitator. Considerable experience using Google Workspace, Canvas (or another LMS), Microsoft Office (Excel, PowerPoint, SharePoint, and Word) is desirable. Demonstrated experience working with streaming audio and video, file types and formats, and related software (i.e. - Camtasia, Studio, Powtoon, etc.). Experience with Oracle Guided Learning and Oracle Cloud Fusion is desired. Proven experience with digital transformations is preferred. Experience with communicating and collaborating using a variety of virtual meeting tools (i.e. - Microsoft Teams, Zoom, etc.). Competency with basic HTML editing software and basic image editing software such as Photoshop, Snagit, and productivity software and tools. Other combinations of applicable education, training, and experience that provide the knowledge, abilities, and skills necessary to perform effectively in the position may be considered.Certificate License:None

Job

: Support Services Staff Dev

Job Grade: 21 Optimal Qualified

Organization

: Offices

Primary Location

: Rockville

Schedule

: Full-time | 1.000 (80 hours bi-weekly)

Working Months: 12

Shift

: Day Job

Job Posting

: Sep 9, 2026, 12:01:40 AM - Sep 19, 2026, 9:29:00 AM