Click Through Rate (CTR), Communication Skills, Corporate Policies, Customer Experience, Customer Support/Service, Customer1, Diversity, Food Safety, High School Diploma, Inventory Management, Loss Prevention, Mathematics, Meet Sales Quota, Merchandising, People Management, Physical Demands, Preventative Maintenance, Process Management, Promotional Programs, Quality Assurance, Quality Control, Quality Metrics, Retail, Retail Management, Safety Compliance, Safety Process, Safety/Work Safety, Sales, Schedule Development
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the department operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
- Effective communication skills
- Knowledge of basic math: counting, addition, and subtraction
- Ability to handle stressful situations
- Must be able to meet the minimum physical demands of the position
- Must be 18 or older
Desired
- Management experience
- Retail experience
- High school diploma or equivalent
- Second language: speaking, reading and/or writing
- Develop adequate scheduling to balance customer volume with associate needs.
- Adhere to all local, state and federal health and civil codes.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Understand the store's layout and be able to locate products.
- Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department.
- Implement the period promotional plan for the department.
- Stay current with present, future, seasonal and special ads.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Plan, organize and supervise the inventory process.
- Train department associates on inventory/stocking and Computer Assisted Ordering.
- Observe scheduled shift operating hours.
- Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department.
- Demonstrate creative merchandising.
- Condition all products in assigned sections according to company policy.
- Authorize any manager discretion markdowns.
- Understand and perform cashier functions.
- Ensures seasonal plans are executed to standard.
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.

F
Fred Meyer
Want to do more with your career?
Fred Meyer is based in Portland, Oregon, with over 130 stores throughout Oregon, Washington, Idaho & Alaska. Fred Meyer offers one-stop shopping with employment opportunities in apparel, housewares, food, pharmacy and home electronics as well as in our division office.
Why Work for Fred Meyer?
Great People – Challenge. Growth. Fun. Success. We foster an environment encouraging Associates to learn and develop while helping them pursue their career interests.
Great Culture – Gathering Associate feedback is an integral part of the continuing success of Fred Meyer. We offer unique programs giving Associates an opportunity to provide direct feedback to improve our processes and procedures.
Great Community – Buying locally whenever possible, giving back to each community we serve and encouraging volunteerism – these each play an important role in our reputation as a good neighbor.
We are always searching for individuals who share our passion for service, leadership, honesty and diversity. Whether you like working with people, numbers or ideas, you can find a home at Fred Meyer. And with stores and offices across the Pacific Northwest, we have opportunities for talented individuals with a passion for people and a passion for results.
10,000 employees or more
Food and Beverage Production
https://jobs.kroger.com/fred-meyer/go/Fred-Meyer/587600/