Job Posting Title -Garnishment Team Lead
COMPANY OVERVIEW
RAS LaVrar is a rapidly expanding creditors’ rights law firm servicing some of the largest financial institutions in the country. Our offices, home to hundreds of employees across seven states, work diligently to ensure our interests are in constant alignment with those of our clients. Our firm maintains a collegial work environment with opportunities for training and professional development. This is a high-volume and fast-paced practice that prides itself on efficiency and innovation.
Position Summary
Garnishment Production Team Leads at RAS LaVrar act as a working lead, balancing active post-judgment processing with team leadership. Reporting directly to the Production Operations Manager, this role prepares complex garnishments, handles escalated communications, and owns the departmental onboarding and continuous technical training of the garnishment team.
Responsibilities and Duties
Production & Processing
- Prepares, reviews, and files high-volume wage and bank garnishment documents alongside the team to meet strict collection quotas.
Communication Management
- Handles high-volume email queues and fields inbound/outbound phone calls with consumers, employers, payroll providers, and opposing counsel regarding garnishment statuses and disputes.
Departmental Onboarding & Technical Training
- Designs and executes the specialized training curriculum for new garnishment team hires, conducting hands-on sessions on departmental workflows, software, legal compliance, and effective communication tactics.
- Conducts ongoing technical training and workflow updates for existing garnishment staff to adapt to changes in state laws or court procedures.
Workflow Oversight
- Monitors daily queues for document drafting, inbound correspondence, and phone coverage to ensure strict court and internal deadlines are met.
Compliance & Quality Control
- Audits prepared legal documents and team communications to ensure exact statutory figures, verifying balances, interest calculations, and FDCPA compliance.
Escalation Management
- Directs the resolution of complex processing issues, claims of exemption, and disputed calculation errors from debtors.
Core Competencies & Required Skills
- Results-oriented focus in a high-volume environment.
- Strong attention to detail and accuracy.
- Excellent time-management and multi-project prioritization.
- Proven ability to meet and beat strict deadlines.
- Independent problem-solving and troubleshooting.
- Strong phone and email etiquette.
- Proficiency in Microsoft Office Suite, especially Microsoft Excel.
- Post-judgment legal knowledge.
- FDCPA and regulatory compliance.
- Legal document drafting expertise.
- Adversarial communication handling.
- Instructional coaching and peer mentoring.
- Legal software and system navigation.
- Dual-focus execution (Working Lead balance).
- High accountability and integrity.
Educational & Experience Qualifications
- Education: Bachelor’s Degree or higher preferred. Focus in operations management, criminal justice, pre-law, or data analysis is ideal.
- Experience: 3–5 years of hands-on experience in a high-volume debt collection law firm or legal environment, specializing in post-judgment remedies.
- Leadership & Coaching: Proven ability to train new departmental staff, explain complex legal procedures clearly, and manage daily production workflows.
- Legal Knowledge: Deep understanding of state-specific civil procedures, FDCPA regulations, and statutory asset exemptions.
Working Conditions
- Onsite Position - Plantation, Florida
- Operates no tools, machines or equipment
- No significant lifting
Benefits
- Paid time off
- Paid holidays
- 401K Plan
- Medical, dental, vision and supplemental health insurance plans
- Voluntary life insurance plan
RAS is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.