Gas and Water Field Supervisor - Customer Service Field Division
Salary
$47,507.20 - $88,940.80 Annually
Location
400 Jefferson Davis Highway, Richmond, VA
Job Type
Full-Time
Job Number
35M00000560
Department
Public Utilities
Opening Date
07/09/2026
Closing Date
7/23/2026 11:59 PM Eastern
Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!
This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:
Description
The City of Richmond Department of Public Utilities - Water Utility Division is seeking qualified individuals to fill the position of Gas and Water Field Supervisor. The selected candidate will be responsible for supervising and planning work for the Gas and Water Service Technicians.
Duties include but are not limited to
Incumbent serves as an essential employee, which means that the incumbent is required to work when the City is closed due to public emergencies, critical or hazardous conditions, or inclement weather.
The selected candidate may be required to work 24 hour on-call, weekend and holiday call duty as scheduled.
Qualifications, Special Certifications and Licenses
KNOWLEDGE, SKILLS, AND ABILITIES:
Considerable knowledge of Gas/Water pipeline maintenance and repair (e.g. placing a sleeve to stop a leak, hot tapping); Standard Operating Procedures and Abnormal Operating Conditions; and pipe fitting and plumbing. Knowledge of GIS maps and Advantex. Demonstrated skill with oral and written communication; and interpersonal communication. Demonstrated skill in using hand tools such as shovels and wrenches; and gas detection equipment (combustible gas indicator); and skilled in pre-trip vehicle inspections. Demonstrated ability to identify hazardous situations; to think critically; to follow standard operating procedures; and to train others and ensure subordinates follow safety regulations and procedures.
MINIMUM TRAINING AND EXPERIENCE:
LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:
PREFERRED TRAINING AND EXPERIENCE:
Americans with Disabilities Act Requirements
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.
ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.
PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. While performing the essential duties of this job, the employee is regularly required to reach extending hands and arms in any direction, stand, push, pull, lift, finger (picking, pinching or otherwise working primarily with fingers), grasp applying pressure to an object with fingers or palms, talk, see, and hear. The employee is frequently required to climb, balance, stoop, crouch, crawl, walk, feel and use substantial repetitive motions of the wrists, hands and fingers. In terms of the physical strength to perform the essential duties, this classification is considered to be heavy work, exerting up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects.
Equal Employment Opportunity Statement
The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at HR-ADA@rva.gov.
This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.
The City of Richmond Values Veterans. We are an official V3 Certified Company.
The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.
With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".
The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.
01
10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?
02
5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?
03
Are you available to work overtime and/or on-call work hours?
04
Do you have a valid Drivers License or ability to obtain a VA Drivers License within 30-days of hire?
05
Which best describes your highest level of education?
06
How many years of experience do you have working in a gas and water services environment?
07
How many years of experience do you have performing maintenance, troubleshooting and repair tasks related to gas and water services?
08
How many years of experience do you have supervising employees?
09
How many years of experience do you have working in a government utilities environment?
10
Do you have experience using MS Office (Word, Outlook, Excel, and PowerPoint)?
11
Do you have experience using computer based maps?
12
in the space provided below, please explain how your education and work experience has prepared you for this opportunity.
Required Question
Employer City of Richmond
Address 900 East Broad Street
Suite
Richmond, Virginia, 23219
Phone (804) 646-5660
804-646-5660
Website https://www.rva.gov/