About Us:
Allied Digestive Disease Center of Houston is a growing, physician-owned gastroenterology practice dedicated to providing exceptional, compassionate care to our patients. We pride ourselves on delivering an outstanding patient experience while fostering a supportive, team-oriented workplace where employees are valued, respected, and encouraged to grow.
We're looking for someone who is seeking more than just a job—we're looking for someone who wants to build a long-term career with a practice that values integrity, teamwork, professionalism, and exceptional patient care.
We are seeking a friendly, organized, and dependable Medical Office Specialist to join our team. This is an excellent opportunity for someone who enjoys working with patients, thrives in a fast-paced environment, and takes pride in providing exceptional customer service.
Responsibilities:
- Greet patients warmly and create a welcoming first impression.
- Answer incoming phone calls and respond to patient inquiries professionally.
- Schedule office visits, endoscopic procedures, and follow-up appointments.
- Verify insurance eligibility and benefits.
- Obtain prior authorizations as needed.
- Collect copays, deductibles, and outstanding patient balances.
- Accurately enter and update patient information in the electronic medical record.
- Coordinate with physicians, physician assistants, medical assistants, and billing staff to ensure smooth patient care.
- Process referrals, medical records requests, and patient forms.
- Maintain HIPAA compliance and patient confidentiality.
- Assist with other front office and administrative duties as assigned.
Who We're Looking For:
The ideal candidate is:
- Friendly, professional, and compassionate with every patient interaction.
- Dependable with a strong work ethic and excellent attendance.
- Organized with exceptional attention to detail.
- Able to multitask and stay calm in a fast-paced environment.
- A positive team player who enjoys helping coworkers and patients.
- Eager to learn, willing to take initiative, and ready to jump in wherever needed to support the team.
- Seeking a long-term opportunity where they can grow professionally and make a meaningful impact.
Qualifications:
- Previous medical office or healthcare experience preferred.
- Gastroenterology experience is a plus but not required.
- Experience with insurance verification and prior authorizations preferred.
- Experience using eClinicalWorks (eCW) is preferred.
- Strong communication and customer service skills.
- Excellent organizational skills and attention to detail.
- High school diploma or equivalent required.
Benefits:
- Competitive hourly pay.
- Paid time off (PTO).
- Paid holidays.
- 401(k) with generous employer match.
- Opportunities for professional growth and advancement.
- Supportive, collaborative work environment.
Why Join Our Team?
At Allied Digestive Disease Center of Houston, you'll become part of a close-knit team that genuinely cares about our patients and one another. We believe in treating our employees with respect, investing in their success, and celebrating teamwork. If you're looking for a workplace where your contributions matter and you can build a rewarding career, we'd love to meet you.
Apply today and become part of our growing team!