Administrative Skills, Co-Payments, Communication Skills, Customer Support/Service, Detail Oriented, Disease, Electronic Medical Records, Employee Orientation, Gastroenterology, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, High School Diploma, Maintain Compliance, Medical Assistance, Medical Billing, Medical Office, Medical Records, Multitasking, Organizational Skills, Patient Care, Patient Confidentiality, Physician Assistant, Team Player, Telephone Skills
About Us
Allied Digestive Disease Center of Houston is a growing, physician-owned gastroenterology practice dedicated to providing exceptional, compassionate care to our patients. We pride ourselves on delivering an outstanding patient experience while fostering a supportive, team-oriented workplace where employees are valued, respected, and encouraged to grow.
We're looking for someone who is seeking more than just a job—we're looking for someone who wants to build a long-term career with a practice that values integrity, teamwork, professionalism, and exceptional patient care.
We are seeking a friendly, organized, and dependable Medical Office Specialist to join our team. This is an excellent opportunity for someone who enjoys working with patients, thrives in a fast-paced environment, and takes pride in providing exceptional customer service.
Responsibilities:
- Greet patients warmly and create a welcoming first impression.
- Answer incoming phone calls and respond to patient inquiries professionally.
- Schedule office visits, endoscopic procedures, and follow-up appointments.
- Verify insurance eligibility and benefits.
- Obtain prior authorizations as needed.
- Collect copays, deductibles, and outstanding patient balances.
- Accurately enter and update patient information in the electronic medical record.
- Coordinate with physicians, physician assistants, medical assistants, and billing staff to ensure smooth patient care.
- Process referrals, medical records requests, and patient forms.
- Maintain HIPAA compliance and patient confidentiality.
- Assist with other front office and administrative duties as assigned.
Who We're Looking For:
The ideal candidate is:
- Friendly, professional, and compassionate with every patient interaction.
- Dependable with a strong work ethic and excellent attendance.
- Organized with exceptional attention to detail.
- Able to multitask and stay calm in a fast-paced environment.
- A positive team player who enjoys helping coworkers and patients.
- Eager to learn, willing to take initiative, and ready to jump in wherever needed to support the team.
- Seeking a long-term opportunity where they can grow professionally and make a meaningful impact.
Qualifications:
- Previous medical office or healthcare experience preferred.
- Gastroenterology experience is a plus but not required.
- Experience with insurance verification and prior authorizations preferred.
- Experience using eClinicalWorks (eCW) is preferred.
- Strong communication and customer service skills.
- Excellent organizational skills and attention to detail.
- High school diploma or equivalent required.
Benefits:
- Competitive hourly pay.
- Paid time off (PTO).
- Paid holidays.
- 401(k) with generous employer match.
- Opportunities for professional growth and advancement.
- Supportive, collaborative work environment.
Why Join Our Team?
At Allied Digestive Disease Center of Houston, you'll become part of a close-knit team that genuinely cares about our patients and one another. We believe in treating our employees with respect, investing in their success, and celebrating teamwork. If you're looking for a workplace where your contributions matter and you can build a rewarding career, we'd love to meet you.
Apply today and become part of our growing team!
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Allied Digestive Disease Center of Houston