Gate Hold Server - EWR

Job Title: Gate Hold Server

Location:  EWR

Compensation: 6.05 Plus tips

Reports to:

Who We Are

On the Go has elevated the dining and retail experience for travelers by bringing together worldclass hospitality, award winning dining concepts, and forward-thinking technology. With more than 300 unique dining and retail locations across North America's busiest airports, we're fueled by a passion for creating exceptional guest experiences-made possible every day by our incredible Crewmembers. On the Go, people truly come first. We invest in our teams, and foster growth in an exciting, fast-paced environment where everyone can shine.

How We Do Business

How we work is just as meaningful as what we accomplish. Our Values-Care, Continuous Improvement, Quality, and Teamwork-guide the way we show up for our guests and for each other. We're committed to fostering an inclusive, safe, and uplifting workplace where people feel respected, empowered, and encouraged to bring their full selves to work.

Why This Job Is a Big Deal!

The Gate Hold Server is responsible for delivering the OTG guest experience and will be our front line--the point of contact for our guests. A Gate Hold Server must possess strong interpersonal skills, coupled with a sunny disposition, and a positive outlook. Adhering to the OTG Core Steps of Service is an absolute must, while working in restaurants assigned by our management team.

In This Role, You Will:

Greet and welcome guests quickly and pleasantly, with a smile

Delivering beverages and menus promptly

Communicating all daily food and drink specials

Demonstrating knowledge of menus and beer selections

Assisting guests in entering all orders into the iPad/computer system

Offering menu items and up-selling to guests

Preparing hot and cold drinks and mixed non-alcoholic drinks

Demonstrating appropriate wine service techniques

Assisting other servers, as needed

Sweeping and mopping premises, as required

Clearing tables

Keep a spotless working environment through regular cleaning and sanitizing

Participating in daily side-work tasks

Maintain a clean, neat, and well-groomed appearance

Maintain knowledge of airport, terminal and restaurants; offer information, recommendations, etc.

Communicate any issues or quality of service problems to the MOD immediately

Other duties, as assigned

Qualifications/Criteria:

Must be at least 18 years of age

Fully conversational in English

Able to lift 35lbs. in weight

Must be mobile and able to stand for extended periods, to stoop, kneel, and crouch

Must be available to work varied hours/days, including nights, weekends, holidays, and bad weather conditions--must be flexible

Equal Opportunity Employer

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.