Gateway Office Operations Agent

Gateway Office Operations Agent

Administrative & Warehouse Operations

Pay: $21.00 per hour

Schedule: Monday - Friday, 7:00 AM - 3:30 PM

Join a Global Logistics Operation That Keeps Critical Shipments Moving

Are you looking for a role that combines office administration, logistics coordination, and hands-on warehouse operations? We are seeking a Gateway Office Operations Agent to support the movement of temperature-sensitive shipments while ensuring exceptional accuracy, compliance, and customer service.

This position offers a unique blend of administrative responsibilities and physical warehouse work, making it ideal for individuals who enjoy variety, problem solving, and working in a fast-paced environment.

Approximately 50% of the role is computer-based and 50% involves hands-on operational support.

What You'll Do

Logistics & Shipment Coordination

• Process domestic and international shipments for export and delivery
• Verify shipping documentation and ensure compliance requirements are met
• Coordinate cargo bookings and shipment movement
• Monitor on-hold shipments and take appropriate action to keep deliveries on schedule
• Communicate with internal teams and international offices regarding shipment requirements

Administrative Operations

• Manage and respond to individual and group email accounts
• Review and process shipment updates through internal systems
• Maintain and update Excel spreadsheets and shipment tracking records
• Generate and complete daily operational reports
• Investigate shipment discrepancies and document findings

Cold Chain & Packaging Operations

• Prepare and refurbish reusable temperature-controlled packaging
• Support cold chain replenishment activities
• Handle gel pack preparation, configuration, and refurbishment
• Follow detailed temperature handling instructions to maintain product integrity
• Assist with customer packaging requirements

Warehouse Support

• Operate pallet jacks safely and efficiently
• Handle incoming and outgoing shipments
• Lift, move, and organize packaging materials and freight
• Support warehouse operations as needed to meet customer requirements

Qualifications

Required

• High School Diploma or GED
• Strong computer and data entry skills
• Experience using Microsoft Excel and other business systems
• Ability to multitask in a fast-paced environment
• Strong attention to detail and organizational skills
• Excellent communication and teamwork abilities
• Ability to follow detailed instructions and procedures
• Ability to lift up to 75 pounds

Preferred

• Logistics, transportation, or supply chain experience
• Cold chain handling experience
• Warehouse or shipping and receiving experience
• Experience working with temperature-sensitive products

Work Environment

This position combines office and warehouse responsibilities. Team members will work in both administrative and operational settings throughout the day.

The role includes temporary exposure to refrigerated environments while handling products entering and exiting walk-in coolers and freezers.

Why Join Us?

• Stable weekday schedule
• Competitive hourly pay
• Diverse mix of office and warehouse responsibilities
• Opportunity to gain experience in logistics, cold chain operations, and international shipping
• Collaborative team environment
• Essential role supporting the movement of critical products worldwide

If you thrive in a role where every day brings something different and enjoy balancing administrative work with hands-on operations, we encourage you to apply today.

Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
 
 We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
 
 MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
 
 We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com 
 
 Benefits with MMC Group
 MMC offers health insurance plans for our active candidates on assignment, including:

• Medical, dental, and vision coverage
• Life and disability insurance
• Additional voluntary benefits

  Join MMC and enjoy the support of a team that values your well-being, both on and off the job!
 
 MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.
 
 Get started on your career journey today! Apply to become a part of the MMC Team!
 
 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.