Job Description
Job Description: Analyzes supplier and/or customer data regarding ordering and/or delivery of spare parts and provisioning products or related services. Analyzes and processes material returned from customers. Analyzes customer spare parts requirement inquiries, facilitates responses and resolvers delivery problem. Creates and monitors performance metrics. Creates, maintains and advances customer relationships. Develops an understanding of customer's culture and business strategies.
Qualifications:
- Experienced in customer service
- Knowledge of excel
- SAP experience a huge plus
- Experience in program management, account management
- NOT looking for call center background
Numbers & Facts
| Location | Hialeah, FL |
| Industry | Staffing/Employment Agencies |
| Salary | $21.91 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
Skills
- Business Strategyunmatched
- Call Centersunmatched
- Customer Support/Serviceunmatched
- Customer/Client Researchunmatched
- Develop and Maintain Customersunmatched
- GNU C Compilerunmatched
- Materials Analysisunmatched
- Microsoft Excelunmatched
- Performance Analysisunmatched
- Performance Metricsunmatched
- Problem Solving Skillsunmatched
- Process Analysisunmatched
- Project/Program Managementunmatched
- Returns Processingunmatched
- SAPunmatched
- Sales Managementunmatched
- Vendor/Supplier Evaluationunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder