GDOT Sr. ServiceNow Developer

TekWissen LLC

Atlanta, GA

JOB DETAILS
SALARY
$68.41–$68.41
SKILLS
Agile Programming Methodologies, Application Programming Interface (API), Asset Management, Automation, Best Practices, Budgeting, CSS (Cascading Style Sheet), Code Reviews, Coding Standards, Communication Skills, Community and Social Services, Computer Science, Cross-Functional, Customer Service Management, Detail Oriented, Diversity, Economic Development, Event Management, HTML (HyperText Markup Language), Health Education, IT Service Management (ITSM), Identify Issues, Information Technology & Information Systems, Internet Portal, JavaScript, Legal, Maintain Compliance, Mentoring, Operational Improvement, Problem Solving Skills, Public Safety, Requirements Management, Scrum Project Management and Software Development, ServiceNow, Social Work, Software Development, Team Player, Technical Support, Technical Writing, Workforce Management
LOCATION
Atlanta, GA
POSTED
9 days ago
Overview:
TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client provides a full range of services including web portal providing information on the state, business and economic development, public safety, Learning, law, justice, health, education, Corrections, transportation, IT, Social Services and culture. It also supplies information on government services and current job openings.
Job Title: GDOT Sr. ServiceNow Developer
Location: Atlanta GA 30308
Duration: 12 Months
Job Type:Temporary Assignment
Work Type: Hybrid
Job Description:
Job Summary:
  • As a Senior ServiceNow Developer, you will play a crucial role in designing, implementing, and optimizing solutions on the ServiceNow platform to enhance IT service management and operational workflows.
  • Collaborating closely with stake holders, you will translate business requirements into innovative technical solutions, troubleshoot issues, and ensure seamless integration with existing systems.
  • Your expertise will drive efficiency and innovation in the organization's use of ServiceNow.
  • While the intent may be a long-term tenure, this position is subject to annual budget restrictions.
  • The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st.
Responsibilities:
  • Design, develop, and implement ServiceNow solutions, including customizations and integrations.
  • Collaborate with stakeholders to gather, analyze, and refine requirements.
  • Customize and configure ServiceNow applications, modules, and workflows.
  • Troubleshoot and resolve technical issues on the ServiceNow platform.
  • Develop and maintain technical documentation, including system designs and user guides.
  • Mentor junior developers and contribute to the team's technical growth.
  • Stay updated on the latest ServiceNow features and industry best practices.
  • Ensure compliance with coding standards, security policies, and best practices.
  • Conduct code reviews and actively participate in design discussions.
  • Perform Service Mapping, Discovery, and Event Management configurations to improve IT operations.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • At least 5+ years of hands-on experience with ServiceNow development and administration.
  • Proficiency in ServiceNow APIs, JavaScript, HTML, and CSS.
  • Strong understanding of ITSM and ITOM processes, including workflows and automation.
  • Proven experience with ServiceNow modules such as ITSM(IT Service Management), CSM(Customer service management also called PSDS), HAM (Hardware asset management).
  • Familiarity with Agile/Scrum methodologies for project delivery.
  • Relevant certifications (e.g., ServiceNow Certified Application Developer, Implementation Specialist) are highly desirable.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and collaboration skills to work effectively with cross-functional teams.
TekWissen Group is an equal opportunity employer supporting workforce diversity.

About the Company

T

TekWissen LLC

WE THE TEKWISSEN PEOPLE

TekWissen offers you a broader portfolio of services, industry-leading solutions, and the meaningful innovations that give you greater flexibility and speed to respond to market dynamics, reduced costs and risk to improve enterprise performance, and increased productivity to enable growth.

To keep pace with global market demands, TekWissen keeps its finger on the pulse of change. Our organized approach to guiding a project from its inception to closure. Managing projects is becoming more and more important as we enter the digital era. To cope with the pace that this transition demands, a method is required to manage projects so they can yield quality work, while incorporating efficient use of time and resources.

Project involves identifying which quality standards are relevant to the project and determining how to satisfy them.

It is important to perform quality planning during the Planning Process and should be done alongside the other project planning processes because changes in the quality will likely require changes in the other planning processes, or the desired product quality may require a detailed risk analysis of an identified problem. It is important to remember that quality should be planned, designed, then built in, not added on after the fact.

Capabilities and accomplishments in one TekWissen business enhance the opportunity for success in the others. Put simply, TekWissen's unique combination of attributes promotes success.



COMPANY SIZE
100 to 499 employees
INDUSTRY
Computer/IT Services
FOUNDED
2009
WEBSITE
http://www.tekwissen.com/