Responsibilities
| Skill | Required /Desired | Amount | Consultant Experience |
|---|---|---|---|
| ServiceNow platform expertise (development, configuration, integration). | Required | 6 | |
| JavaScript and scripting knowledge. | Required | 6 | |
| API integration (REST/SOAP web services). | Required | 6 | |
| ITSM and ITOM process optimization. | Required | 6 | |
| ITSM, CSM, HAM, and FSM experience | Required | 6 | |
| Agile/Scrum project delivery. | Required | 6 | |
| Technical documentation and system design. | Required | 6 | |
| Troubleshooting and analytical thinking. | Required | 6 |
| No. | Question |
|---|---|
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement? |
| Question2 | What is your candidate ;s email address? |
| Question3 | If selected for engagement, your candidate ;s hourly Pay must be at least NA? Your candidate can be paid more; however, the hourly SRP cannot exceed NA? Do you agree to these requirements? |
| Question4 | The maximum mark-up for this engagement's SRP is %. To be competitive on pricing, a mark-up below the % threshold is suggested. Do you agree to propose a mark-up at or below %? |
| Question5 | This assignment is contingent upon customer renewal and availability of adequate funding. Do you agree to this requirement? |
| Question6 | If selected for engagement, your candidate will be expected to start no later than 2 weeks (10 business days) after the client ;s selection date? Do you agree to this requirement? |
| Question7 | This position is Hybrid (Remote and Onsite). The candidate first day is onsite and onsite on demand basis. Preference will be given to candidate local to Atlanta Metro area / State of Georgia. Indicate if candidate has full-time residency within the Atlanta Metro area, within the State of Georgia, or if candidate resides outside of the State of Georgia. Do you agree to this requirement? |
| Question8 | Preference will be given for candidates who are US Citizens, Permanent Residence Card (aka "Green Card") or have Employment Authorization Document (EAD). Indicate if candidate citizenship or visa status is a US Citizen, Permanent Residence Card, EAD type, , or Other. Do you agree to this requirement? |
| Question9 | This position is in Atlanta, GA. Your consultant is required to travel to Atlanta for their first day for onboarding. Travel will be at no expense to GDOT in order to obtain your candidate ;s computing equipment and ID/Security badge. Do you accept this requirement? |
| Question10 | GDOT will not be providing any raises within the first 2 years. After that point the increase will be based on performance and budget dependent. Do you accept this requirement? |
| Question11 | While the intent may be a long-term tenure, this position is subject to annual budget restrictions. The initial contract is through the end of this fiscal year and is anticipated to be renewed July 1st. Do you accept this requirement? |