GDOT Technical Product Manager

TheTechnical Product Manager (TPM) bridges the gap between complex businessworkflows and technical engineering execution. Operating within GDOT s enterprise IT environment, the TPM is responsible for assessment of specialized applications, platforms or data product requests. This role requires a blend of business acumen and a deep understanding of technical architecture, system integrations, and data structures.

1.Stakeholder Management & Requirement Engineering

• Act as the primary liaison between business units (e.g., Engineering, Planning, Operations), executive leadership, and internal/external engineering teams.
• Lead discovery sessions to uncover and analyze deep user needs, transforming vague business requests into highly structured, prioritized product backlogs.
• Translate complex business processes into technical specifications, system architecture maps, user stories, and clear acceptance criteria for developers.

2.Technical Leadership & Platform Governance

• Collaborate closely with enterprise architects, security teams, and database administrators to evaluate technical feasibility, manage system dependencies, and mitigate technical risks.
• Ensure all product features conform to internal IT governance frameworks, state agency security protocols, and strict regulatory or federal compliance standards.
• Evaluate APIs, data integration plans, and existing software capabilities within the IT and Transportation Tech markets to determine buy-vs-build strategies.

3.Communication

• Establish and enforce a protocol for consistent and detailed documentation for all developed solutions to be used by both internal and external resources (GDOT and suppliers).
• Document and present status updates to stakeholders and management

4.Continuous Process Improvement & Documentation

• Identify opportunities to optimize the IT project intake, evaluation, and prioritization processes using data-driven insights.
• Develop, standardize, and maintain guidelines, templates, operating procedures, and training materials to help business users submit high-quality project requests.
• Draft formal technical policies, agency guidance documentation, and system regulations for management approval within assigned timeframes.

• 4+ years of product management or technical program management experience, preferably within a government agency, enterprise IT, or transportation technology ecosystem.
• Familiarity with data pipelines, GIS/spatial data systems, cloud infrastructure (Azure/AWS), or enterprise service platforms (e.g., ServiceNow).