GECX Sales Specialist, US West, Google Cloud

Google

Seattle, WA

JOB DETAILS
SKILLS
Artificial Intelligence (AI), Business Case, Business Growth, Business Transformation, Cloud Computing, Communication Skills, Consumer Software, Cross-Functional, Customer Experience, Customer Relations, Customer Support/Service, Ecosystems, Employee Benefits, Enterprise Applications, Enterprise Sales, Entrepreneurship, Equal Employment Opportunity (EEO), Exceeded Sales Goal, Executive Relationships, Field Sales, Forecasting, Government, Information/Data Security (InfoSec), Inside Sales, Leading Edge Technology, Market Entry Strategy, Marketing, Needs Assessment, Organizational Skills, Presentation/Verbal Skills, Privacy Controls, Product Development, Product Engineering, Regulations, Resolve Customer Issues, Sales, Sales Management, Sales Prospecting, Small Business, State Laws and Regulations, System Integration (SI), Team Player, Technical Support, Telephony, Thought Leadership, Use Cases
LOCATION
Seattle, WA
POSTED
7 days ago
Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:
  • Health, dental, vision, life, disability insurance
  • Retirement Benefits: 401(k) with company match
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
  • Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
  • Baby Bonding Leave: 18 weeks
  • Holidays: 13 paid days per year
Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

This role may also be located in our Playa Vista, CA campus.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Seattle, WA, USA; San Francisco, CA, USA; Los Angeles, CA, USA; Sunnyvale, CA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in a sales role in the enterprise software, cloud, or AI space.
  • Experience identifying AI use cases to solve customer issues or selling customer experience (e.g., digital, telephony, conversational AI, LLM, etc.) technology to clients.
  • Experience engaging with, presenting to, and building relationships with executive leaders.

Preferred qualifications:

  • Experience promoting the customer experience (CX), Generative AI and AI technology stack.
  • Experience working with cross-functional teams, including Product, Field Sales, Customer Engineering, Solution Architects to build business cases for transformation and accompanying plans for implementation.
  • Experience working with and managing partners in implementation projects, including global system integrators and packaged software vendors.
  • Understanding of regional, local, and industry data privacy and security rules and regulations.
  • Ability to engage and influence executive stakeholders as a business advisor and thought leader in AI.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Gemini Enterprise CX Sales Specialist, you will be responsible for growing our Gemini Enterprise for Customer Experience (GECX) business by building and expanding relationships with new and existing customers. You will effectively build relationships with both AI Sales Specialists (AISS), Cloud Field Sales Representatives (FSRs), Customer Engineers (CEs) as well as new and existing customers.

You will develop relationships with external customer stakeholders, identifying ways to multiply your impact and the impact of the team as a whole. You will partner with internal Google Cloud sales teams to grow their customer experience (CX) businesses and drive overall value for Google Cloud business cycles, including a combination of expansion agreements, as well as working with product teams to help our customers build new products leveraging our AI.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $138,000-$200,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Build and maintain executive relationships with customers as the Gemini Enterprise for customer experience subject matter expert, manage business cycles, identify suitable use cases for Google Cloud solutions, and influence the long-term direction of your accounts.
  • Manage objectives and key results to deliver against quota and achieve or exceed business and growth goals while accurately forecasting and reporting the state of the business for your assigned territory.
  • Work with Google accounts and cross-functional teams (e.g., Customer Engineering, Marketing, Customer Success, Product, Engineering, and Partner Ecosystem) to develop go-to-market strategies, drive pipeline, understand the customer, and provide excellence prospect and customer experience.
  • Assist customers in identifying GECX and AI use cases suitable for Google Cloud AI products and solutions. Articulate key solution differentiators and the measurable business impact.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

About the Company

G

Google

Build for everyone

Since our founding in 1998, Google has grown by leaps and bounds. Starting from two computer science students in a university dorm room, we now have thousands of employees and offices around the world. These Googlers build products that help create opportunities for everyone, whether down the street or across the globe.

It starts with how we work together. We’re building a company where people of different views, backgrounds and experiences can do their best work and show up for one another. A place where every Googler feels like they belong.

So whether you develop new technology or creative campaigns, craft beautiful products or breakthrough partnerships, your work here is a chance to accomplish things that matter. Bring your insight, imagination, and healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

Benefits

We strive to provide Googlers and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits are based on data, and centered around our users: Googlers and their families. They’re thoughtfully designed to enhance your health and wellbeing, and generous enough to make it easy for you to take good care of yourself (now, and in the future). So we can build for everyone, together.

Learn more about Google’s benefits on this site featuring Googlers’ experience.

How we Hire

Google’s hiring process is an important part of our culture. Googlers care deeply about their teams and the people who make them up. In order to  build for everyone, we know that we need a wide range of perspectives and experiences, and a fair hiring process is the first step in getting there.

Learn more about our hiring process.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer Software
EMPLOYEE BENEFITS
Paid Sick Days, Performance Bonus, Professional Development, 401K, Stock Options, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Work From Home, Life Insurance, On Site Cafeteria
FOUNDED
1998
WEBSITE
https://goo.gle/4dbno6V