As a Geek Squad Delivery Driver, you'll be responsible for the delivery, installation, repair and haul-away of basic complexity appliances, televisions and other tech. In this role, you'll determine the best way to deliver major appliances into homes and other delivery locations, including measuring and protecting areas in the installation route. You'll also decide whether any doors in the customer's home need to be detached or fixtures need to be moved. Internally, we refer to this role as a Delivery Experience Agent.
What you'll do
Attend to delivery duties, including the installation, networking and repair of devices with a focus on home theater equipment and appliances
Provide a seamless client experience by providing advice on product placement, services and other content
Manage inventory and vehicle maintenance in partnership with other team members
Process paperwork and payment, provide feedback to the store teams and complete in-store repairs
Provide training to new drivers
Lead and assist on two person jobs as well as perform work alone
Basic qualifications
6 months of customer service, sales, installation, or large product delivery experience
Current, valid driver's license
Have and maintain a driving record that meets Best Buy's safety standards (e.g., minimal number of violations/accidents)
Ability to carry, lift push and pull weight up to 350 pounds alone or up to 700 pounds as part of team, with the use of a harness, lift or dolly, with or without reasonable accommodation
Must be at least 21 years old
Acquire and maintain any state or local licensing, as required, within 90 days of being hired
Preferred qualifications
Leadership, decision making, written and verbal communication and client relations skills
Experience in an in-home installation environment
Experience using and learning about technology products
What's in it for you
We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
Competitive pay
Great employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.