Job Description
As a Geek Squad Installation Helper, you'll travel from your Best Buy store to clients' homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You'll provide our clients with service that exceeds their expectations by handling appointments with care, asking the right questions to enhance their experience and providing prompt follow-up on recommendations. This role, known internally as a Cadet, is a great opportunity to build a career with Geek Squad by learning about our products and services. It offers the chance to increase skills through training and on-the-job experience.
What you'll do
What you'll do
- Perform a variety of duties for clients in their homes, including delivery, installation and networking, with a primary focus on home theater technology
- Maintain contact with clients to reveal diagnostic discoveries and make recommendations for protecting their devices
- Help manage inventory and vehicle maintenance
- Provide feedback and training to store teams and assist with in-store repairs
Basic qualifications
- Experience actively using and learning about consumer electronics
- Ability to work successfully as part of a team
- Ability to prioritize and multi-task in a fast-paced environment
- Ability to work a flexible schedule, including holidays, nights and weekends
- Must be at least 21 years old
- Must have a current, valid driver's license
- Must have no more than two moving violations and/or at-fault accidents within the past three years
Numbers & Facts
| Location | Burlington, Massachusetts |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1966 |
| Website | http://www.bestbuy-jobs.com/ |
About Company
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.
Skills
- Consumer Electronicsunmatched
- Contact Managementunmatched
- Develop and Maintain Customersunmatched
- Driver's Licenseunmatched
- Inventory Managementunmatched
- Network Configuration Managementunmatched
- Order Deliveryunmatched
- Team Playerunmatched
- Theaterunmatched
- Training/Teachingunmatched
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