General Access Specialist

Bellevue Community College

Bellevue, WA

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JOB DETAILS

SALARY

$45,900–$61,296 Per Year

JOB TYPE

Full-time, Employee

SKILLS

Americans with Disabilities Act (ADA), Analysis Skills, Background Investigation, Communication Skills, Community Support, Customer Support/Service, Data Entry, Disability Accommodations, Documentation, Email Management/Administration, Establish Priorities, Family Educational Rights and Privacy Act (FERPA), Federal Laws and Regulations, Higher Education, Identify Issues, Illustrating Ability, Internet Application, Internet Search, Interpersonal Skills, Legal, Materials Testing, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Presentation/Verbal Skills, Problem Solving Skills, Psychiatry and Mental Health, Record Keeping, Regulations, Rehabilitation Act, Retention Programs, Service Delivery, Social Sciences, State Laws and Regulations, Student Housing, Testing, Time Management, Training/Teaching, Voice Mail, Writing Skills

LOCATION

Bellevue, WA

POSTED

30+ days ago

General Access Specialist

Job ID: 15451

Location: Bellevue College

Full/Part Time: Full Time

Regular/Temporary: Regular

Position Summary

Under the general supervision of the Associate Director of Access Services, Disability Resource Center (DRC), the Program Specialist 2 (General Access Specialist) will conduct access meetings and support a caseload of students with their accommodations. The General Access Specialist will coordinate through analysis of disability-related barriers the appropriate student accommodations. The employee will evaluate accommodation-related needs, support students regarding their disability barriers, and assist with educating the campus on disability services.

The General Access Specialist will work with professionals- both staff and faculty- across campus to ensure consistent support of students. The General Access Specialist will be a vital member of the DRC team collaborating closely with team members to provide excellent service delivery in all facets of course modifications and auxiliary aids to comply with disability law, campus pluralism efforts and adherence to BC's mission and vision statements.

Additionally, the General Access Specialist will carry a general student caseload. In this role, the position identifies, approves, and implements specific academic accommodations deemed appropriate for DRC program students with disabilities, and coordinates accommodations for program participants. This position has extensive day-to-day contact with students and faculty and acts as a DRC program liaison to provide consultation to program participants, including faculty and outside entities. The position reviews, interprets, and applies BC policy and State and Federal disability laws as it pertains to approved accommodations and alternative media policies, procedures, and regulations, including the quarterly assessment and reporting to DRC staff and external parties of current and projected needs. This position composes written communication, provides verbal presentations, and establishes and maintains reliable records relating to program operations.

Pay, Benefits & Work Schedule

Position Salary Range: $45,900/year - $61,296/year

The salary information shown above is a general guideline only. The salary will be determined based on candidate's qualifications and related experience, as well as market and business considerations. Individuals newly hired to Classified position are placed in a salary range based on the WPEA Collective Bargaining Agreement.

We offer comprehensive compensation package with salary and benefits as the main components. Competitive salary is within the Range stated above, and commensurate with qualifications and experience. Generous https://www.bellevuecollege.edu/hr/benefits/ is offered through Washington State plans that includes multiple medical, dental, life and disability coverage choices for employees and dependents; choices of retirement and deferred compensation plans; paid holidays, sick, and vacation plans; transit program, reduced tuition, employee discounts and memberships, etc.

The employee is scheduled to work 40 hours per workweek. This is a Classified, overtime eligible position and represented by the Washington Public Employee Association of Higher Education (WPEA-HE).

About The College

Bellevue College is a vibrant, student-centered institution located just 10 miles east of Seattle. Serving one of the most diverse student populations in Washington - we are proud to reflect the global community we serve.

As an employer, Bellevue College is committed to fostering a workplace where employees feel valued, supported, and empowered. We believe that our faculty and staff are essential partners in fulfilling our mission, and we prioritize professional growth, collaboration, and innovation in everything we do. Employees at Bellevue College benefit from opportunities to expand their skills, contribute to meaningful work that changes lives, and engage in a community that is deeply committed to inclusion.

We are dedicated to creating an environment where creativity and innovation thrive, and where the contributions of every employee help shape both the success of our students and the vitality of the region. At Bellevue College, you will find a community that supports your goals, values your voice, and celebrates your impact.

For more about Bellevue College's impact, visit https://www.bellevuecollege.edu/facts/.

About the Department

The Disability Resource Center provides disability accommodations to disabled students according federal and state law. This ensures that disabled students have equal access to all the services and benefits of education at Bellevue College (BC). The Disability Resource Center reports to the Dean of Student Support in the Student Affairs division.

The program serves as a reference for BC faculty and staff, offering information and training in disability, disability justice related issues, and promoting inclusion in academics, the workplace, and in the community.

Essential Functions

Conduct Access Meetings and Maintain Student Caseload

• Conducts initial and updated student access meetings, including the review and approval of disability documentation and accommodations; occasionally schedules these meetings
• Communicates and coordinates approved academic accommodations with the DRC Team, faculty, and staff
• Works with students, staff, and faculty to resolve accommodation related issues
• Acts on behalf of fellow Access Specialists in their absences
• Collaborates regularly with DRC office staff regarding interpretation and implementation of disability laws, DRC and college policies
• Inputs and utilizes student data information in the DRC and BC databases
• Refers students appropriately to other student services and educational departments
• Contacts students to review their progress and support student retention and completion strategies
• Maintains regularly updated case notes on students
• Maintains confidentiality of all student information in accordance with FERPA laws
• Manages with precision and flexibility difficult student situations including, but not limited to students in crisis, student, and faculty conflicts, etc.
• Monitors email and voicemail accounts, and responds to inquiries in a timely manner; including responding to DRC account as needed
• Participates in weekly staff meetings as a fully engaged team member
• Teaches students self-advocacy skills and facilitates student groups and/or workshops, as needed

Front Desk/ Testing Coverage

• Assists with breaks, lunch, and absence coverage of the Front Desk and Testing Areas
• Assists in proctoring tests per faculty instruction and in accordance with DRC policies, in collaboration with the Testing Proctor.
• Provides front desk coverage by welcoming students and parents, staff, faculty, and other visitors
• Ensures effective customer service experience
• Assists with managing and responding emails in the DRC inbox while covering Front Desk
• Perform other duties as Assigned

Minimum Qualifications

• Bachelor's degree or equivalent education/experience in student affairs, social sciences, or mental health field of study. Relevant years of experience may be substituted for the education requirement on a year-for-year basis
• One (1) year of professional experience working with disabled students, clients, or customers
• Effective communication skills (written communication skills are evaluated through application materials)
• Demonstrated ability to use computers for data entry, web applications, searching the internet, and troubleshooting computer issues
• Demonstrated experience working with diverse communities
• Proficient in MS Office (Word, Excel, Outlook, Teams, and PowerPoint)
• Demonstrated ability to prioritize tasks and address student needs and program duties in a busy office environment
• Demonstrated ability to work independently and collaboratively
• Demonstrated interpersonal and problem-solving skills

Preferred Qualifications

• Knowledge of the laws and regulations that impact disability services such as the Americans with Disabilities Act (ADA), Section 504 of Rehabilitation Act, The Department of Housing and Urban Development (HUD) and state policies
• Familiarity with Universal Design for Learning in higher education
• Experience that illustrates a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, ethnic and ability backgrounds of community college students

Conditions of Employment

Bellevue College intends to provide a drug-free, healthy, safe, and secure work and educational environment. Each employee is expected to report to work in an appropriate mental and physical condition to perform her/his/their assigned duties.

Bellevue College employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

Sexual Misconduct and Background Check:

Prior to start of employment, finalists(s) for this position will be subject to a pre-employment background check as a condition of employment. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under https://app.leg.wa.gov/RCW/default.aspx?cite=28B.112.080.

Check frequently in your inbox, spam, junk, clutter email folders for any communication regarding the next steps from Bellevue College and our background check partners.

Reference Check:

Reference checks may include, but are not limited to, contacting references and verification of work experience, and/or past job duties.

Other Information

• This position is NOT eligible for relocation allowance.
• This position is NOT eligible for sponsorship for employment-based visa.

How To Apply

Applications received by 03/26/2026 will be given full consideration. Applications received after that date may be considered until the position is filled.

All individuals interested in this position are encouraged to apply. Your application must include a complete online application and all of the required documents below to be considered complete. Any application that does not provide all requested information will not be considered for the position (only submit required documents with the application, additional will not be reviewed.) Please review https://www.bellevuecollege.edu/work-at-bellevue/applying-for-jobs-tips/ before applying. Current Bellevue College employees should apply the position through Employee Self Service.

Required application materials:

• Attach a Cover Letter (min 1 pg., max 2 pgs.)
• Attach a Resume
• Complete the Job Questionnaires

Contact:
If you have questions with regards to the application or the hiring process, please contact Office of Human Resources at mailto:jobs@bellevuecollege.edu.

EEO Statement

Bellevue College does not discriminate on the basis of race, color, national origin, language, ethnicity, religion, veteran status, sex, sexual orientation, including gender identity or expression, disability, or age in its programs and activities. Please see policy 4150 at https://www.bellevuecollege.edu/policies/. The following people have been designated to handle inquiries regarding non-discrimination policies: Title IX Coordinator, 425-564-2641, Office C227, and EEOC/504 Compliance Officer, 425-564-2178, Office B126.

Applicants with disabilities who require assistance with the recruitment process may contact mailto:hraccommodations@bellevuecollege.edu .

To apply, visit https://apptrkr.com/6980616

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About the Company

Bellevue Community College

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