[Job Summary]
The General Affairs Associate ensures smooth day-to-day office operations by managing facilities, procurement, assets, vendors, and administrative services. This role maintains a safe, efficient, and compliant workplace while coordinating internal needs and external service providers to deliver a positive employee experience. In addition, this role supports HR-adjacent activities, including onboarding logistics, and provides dedicated assistance for expatriate employees, covering housing, transportation, insurance, and communications. This position plays a key role in creating a well-organized, employee-friendly environment.
[Job Description]
Facility Management & Office Operations
-Oversee daily office operations to ensure a safe, clean, functional, and welcoming work environment.
-Coordinate facility services including building management, security, cleaning, maintenance, repairs,
mail/courier, pantry supplies, and waste management.
-Conduct regular site inspections, proactively identify issues, and manage corrective actions through
vendors and building partners.
- Maintain office layouts, seating plans, meeting room readiness, and support small office moves and
space optimization.
Procurement & Asset Management
-Manage purchasing for office-related goods and services in line with budgets and internal processes.
- Source vendors, collect quotes, prepare purchase documentation, and track orders through delivery
and payment coordination.
- Maintain accurate inventory and asset records, including assignment, audits, repairs, and disposal of
furniture, equipment, devices, and vehicles.
- Coordinate with Finance/AP and internal stakeholders to ensure timely invoice processing and cost
tracking.
Event Coordination & Employee Experience
-Plan and execute internal events such as onboarding sessions, team meetings, celebrations, and
offsites, including venue setup, catering, supplies, and vendor management.
-Support engagement initiatives that enhance workplace experience and reinforce company culture.
- Partner with HR and business teams to ensure smooth, organized, and cost-effective event logistics.
Vendor Management
-Manage relationships with external suppliers and service providers, including monitoring contracts,
service quality, timelines, and SLAs.
-Track vendor contracts and renewals; monitor service quality, timelines, and SLAs; escalate and resolve
service issues.
-Ensure vendor compliance with company requirements (e.g., insurance, access procedures, safety
expectations) as applicable.
Expat Support
-Provide logistical support to expatriate employees, including arranging housing, utilities setup, and
move-in/move-out coordination.
-Coordinate transportation support such as vehicle assignments, leasing, maintenance schedules, fuel
cards, and driver services (if applicable).
-Support insurance coordination (as applicable) and assist expats with local administrative processes
related to settling in.
-Arrange communication needs such as mobile phones, SIM cards, and device setup; coordinate
service plans and renewals.
Requirements
[Qualifications]
-Bachelor’s degree in Business Administration, Management, Human Resources, or a related field.
-2+ years of experience in general affairs, office administration, facilities, workplace operations, or a
related function.- Experience coordinating vendors, managing office operations or facility services,
and monitoring service quality, contracts, and SLAs.
-Experience supporting HR-adjacent processes, onboarding logistics, or expatriate employees is a plus.
-Strong organizational skills and ability to manage multiple requests and deadlines in a fast-paced
environment.
-Strong communication skills and customer-service mindset with employees and external partner.
Professionalism and ability to handle confidential information with discretion.
-Basic procurement and budget tracking experience (quotes, POs, invoices) and comfort working with
Finance/AP processes.
-Proficiency with Microsoft Office
Additional Preferences:
-Experience with asset tracking systems, facilities ticketing tools, or procurement platforms.
-Experience supporting expat relocation logistics (housing/transportation/telecom).
-Familiarity with workplace safety practices and vendor contract management.
-Experience planning and coordinating company events or offsites.
-Fluency in Korean
Benefits
- Health/Dental/Vision/Life Insurance
- 401K
- Generous PTO and paid holidays