Analysis Skills, Beverages, Communication Skills, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Driver's License, Equipment Maintenance/Repair, Establish Priorities, High School Diploma, Identify Issues, Inventory Management, Maintenance Services, Performance Management, Physical Demands, Problem Solving Skills, Process Development, Professional Services, Service Delivery, Systems Administration/Management, Team Player, Time Management, Training/Teaching
General Labor - Draft Line Technician
Position Summary
We are a leading beverage system installation and service company in the Phoenix area seeking a service-driven Draft Line Technician to support our on-premise customers. This role is responsible for draught system service, installation, maintenance, and customer support, while ensuring high-quality performance and customer satisfaction. The position may also assist with special event setup and execution.
This is a hands-on, customer-facing role ideal for individuals who enjoy working independently, solving problems, and delivering excellent service in a fast-paced environment.
Key Responsibilities
- Provide responsive, professional service to on-premise accounts and communicate effectively with customer staff
- Install, clean, maintain, and troubleshoot draught beverage systems and lines
- Diagnose and repair non-functioning or poor-pouring draught systems in compliance with state guidelines
- Complete draught line installations and routine service calls
- Maintain and manage inventory of draught knobs, service equipment, and special event materials
- Manage and maintain company vehicle, tools, and service equipment
- Track and document service activities, logs, and required reporting
- Prioritize and manage multiple service requests independently while communicating daily progress and needs to management
- Perform other duties as assigned
Minimum Qualifications
- High school diploma or equivalent
- At least 21 years of age
- Valid driver's license with a clean driving record
- Willingness to learn through provided training
- Strong communication and customer service skills
- Ability to work independently and as part of a team
- Strong attention to detail and ability to meet deadlines
- Ability to read and interpret safety rules, operating instructions, and maintenance procedures
- Sound judgment, problem-solving, and analytical skills
Preferred Qualifications
- Mechanical and technical aptitude
- Experience in beverage system installation or service
Physical Requirements
- Frequently sit, stand, walk, bend, squat, kneel, and reach
- Regularly climb into and out of a company vehicle
- Frequently lift 45–65 lbs
- Regular use of hands and fingers to operate tools, equipment, and technology
- Close vision, color recognition, and ability to adjust focus for detailed work
Work Environment & Expectations
- Fast-paced, high-volume, and team-oriented environment
- Work involves physical, repetitive, and hands-on tasks
- Professional appearance and positive attitude required (uniform shirts provided)
- Independent work with accountability for meeting service targets
- Routine problem-solving with established processes and solutions
What We Offer
- Company vehicle (fuel and maintenance covered; must have a safe place to park at home)
- Paid time off (PTO)
- Six paid holidays annually
- Hands-on, on-the-job training with career growth opportunities
- Comprehensive benefits package
Additional Information
This job description is intended to describe the general nature and level of work performed and is not a complete list of all responsibilities. Duties may vary based on business needs.
C
Clark County Beverage Management