The Picker is responsible for efficiently and accurately selecting and staging inventory items to fulfill customer orders. This role supports Crossway’s distribution operations by ensuring order accuracy, timely handling of goods, and maintaining warehouse organization and safety.
Receive pick tickets, orders, or assignments (paper, RF scanner, or system-based) and locate specified items in the warehouse
Select inventory items (cases, cartons, or individual units) from shelves, racks, or bulk storage
Use warehouse equipment (e.g. pallet jacks, forklifts, cherry pickers, reaching equipment) safely to retrieve and move products
Scan, sort, verify, and stage items for packing or shipping
Meet or exceed picking productivity and accuracy targets
Assist with cycle counts, inventory audits, and stock replenishment when needed
Inspect picked items for damage, incorrect items, or discrepancies and report issues
Maintain clear aisles and proper stock placement
Clean work area and perform general housekeeping
Report equipment malfunctions or safety hazards
Cross-train to assist in related areas (packing, loading, receiving) as needed