Unlock Your Career Potential: Implementation at ADP. Do you have a passion for out-of-the-box thinking and a commitment to making sure customers get the most for their investments? At ADP, the Implementation team is driven by our customers' success. With us, you'll combine your analytic and project management skills with your ability to simplify complex information -- helping customers develop the skills and confidence to use our products with ease. You provide the expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace.
ADP is hiring an Implementation Consultant. In this position, you'll couple your expertise with our innovative solutions to create exceptional onboarding experiences for each product or service implementation.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.
RESPONSIBILITIES:
Implement ADP's General Ledger (GL) interface and GL-related Integration solutions in accordance with client expectations, following ADP guidelines; Support a variety of implementations scenarios including adding additional features, transfers from other parts of ADP, or migration from one ADP solution to another for ADP's moderately complex clients, and long timeframes where each client may require a different configuration.
Serve as a subject matter expert that can help lead the workflow of the group
Apply industry and product knowledge to optimize General Ledger configurations and product upgrades
Ensure client satisfaction and retention through timely solution delivery within client-defined timeliness
Resolve issues and provide solutions, with minimal direction on procedural matters
Collaborate with various departments to load and convert (as required) client data to ADP's solutions
Work within ADP's implementation methodology and timeliness using technology tools.
Ensure accuracy of all aspects of client setup
Remain engaged with client throughout implementation, until client is successfully running GL solutions
Interact/collaborate with ADP associates in sales and customer service
Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise
Maintain and expand knowledge and proficiency on implementation job function, ADP products/services and implementation best practices
Provide input to management on process improvement and product enhancements
Coach and mentor less-experienced implementation consultants
Use influence and impact to help clients address and analyze their needs
Numbers & Facts
Location
Tempe, AZ
Industry
Management Consulting Services
Company Size
10,000 employees or more
Website
https://jobs.adp.com/life-at-adp/
About Company
ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.
At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Skills
ADPunmatched
Analysis Skillsunmatched
Best Practicesunmatched
Coachingunmatched
Consultingunmatched
Customer Retention/Renewalunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Customer/Client Researchunmatched
General Ledger Accountingunmatched
Mentoringunmatched
Microsoft Exchange Serverunmatched
Needs Assessmentunmatched
Onboardingunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Project/Program Managementunmatched
Salesunmatched
Time Managementunmatched
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