Claims Processing, Customer Support/Service, Insurance, Knowledge Transfer, Legal, Medicare, Microsoft Excel, Microsoft Outlook, Microsoft Word, Retail, Retail Operations, Risk, Risk Management, Spanish Language
LOCATION
Lakeland, FL
POSTED
30+ days ago
Required Qualifications
High School diploma or equivalent experience (if applicable)
1 year of customer service or 1 year of retail experience
ability to obtain Florida All Lines Adjuster License upon hire as well as reciprocal licenses for all the states that Publix operates in
productivity
applied judgement
people skills
communication
basic skill level of Microsoft Word, Excel
willingness to work a flexible schedule, including working weekends, holidays and extended hours
Preferred Qualifications
Associate degree in any discipline
3 years of customer service experience or
3 years retail operations experience or
1 year at Publix
actively holds Florida All Lines Adjuster’s License
fluent in second language, preferably Spanish
knowledge of general insurance adjusting procedures, rules and ethics
knowledge of legal issues and burden of proof relating to GL and Auto negligence in all states Publix operates in
knowledge of legal issues and evidentiary standards relating to damages in all states that Publix operates.
knowledge of risk transfer and notice obligations relating to same