Job Description
Required Qualifications
- Bachelor's degree or equivalent combination of education and professional experience.
- Seven or more years of general liability claims handling experience.
- Two or more years of leadership or supervisory experience within a claims environment.
- Ability to obtain a Florida All Lines Adjuster License and maintain required reciprocal licenses in states where Publix operates.
- Valid driver's license and ability to travel as needed.
- Strong knowledge of liability claims investigation, evaluation, negotiation, and settlement practices.
- Understanding of civil law, legal procedures, litigation-related concepts, and applicable statutes.
- Experience using data and analytics to improve operational performance and business results.
- Strong leadership, communication, conflict resolution, and team development skills.
- Proficiency with Microsoft Office applications.
Preferred Qualifications
- Bachelor's degree in Business, Risk Management, or a related field, or a master's degree in any discipline.
- Ten or more years of general liability claims handling experience.
- Five or more years of leadership or supervisory experience.
- Professional designations such as CCLA, SCLA, CPCU, ARM, or similar industry certifications.
- Active Florida All Lines Adjuster License.
- Experience leading large claims organizations and implementing operational improvement initiatives.
- Advanced proficiency with claims management systems, reporting tools, and Microsoft Office applications.
Legal & Risk Management
Skills
ARM (Advanced RISC Machine)unmatched
Claims Managementunmatched
Claims Processingunmatched
Communication Skillsunmatched
Conflict Resolutionunmatched
Data Analysisunmatched
Driver's Licenseunmatched
Leadershipunmatched
Legalunmatched
Litigationunmatched
Microsoft Officeunmatched
Negotiation Skillsunmatched
Operational Auditunmatched
Operational Improvementunmatched
People Managementunmatched
Performance Managementunmatched
Risk Managementunmatched
Team Buildingunmatched
Willing to Travelunmatched
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